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HomeServe

4.6

About this business

<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p> 

Location details

45 Glover Ave 6th Floor, Norwalk, CT, 06850, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.67,525 reviews
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gayle71's profile image
gayle71 
4 years ago

Excellent service, courteous, professional, timely, and left the place clean 

Business response:

Gayle, thanks so much for letting us know that you received the top quality service we strive for. Have a great week! -Lisa 

Edna (Candi)'s profile image
Edna (Candi) 
4 years ago

Customer service was awesome and professional. They came on time as always. 

Business response:

***** we appreciate you letting us know how happy you are with your service. Thank you for choosing Homeserve. Have a fantastic week! -Lisa 

M M.'s profile image
M M. 
4 years ago

I’m very happy with the way HomeServe solved my kitchen drainage problem. 

Business response:

* ** we really appreciate your feedback and the time you took to provide it to us. It really helps us to know we are doing a good job for our customers. Thanks again and have a great week! -Lisa 

SAME's profile image
SAME 
4 years ago

Well had a drain out that needed to be replaced. Home Serve sent me ***** **** ***** ***** ****** ******************* out and I tell you the customer service was 5 Star. The Forman/Owner was Brian and he came out with a crew. Since my drain out was under bricks they had to come out. What I loved about each and every one who came out was their customer service each one different but attentive they heard me. When the job was finished, they cleaned up, hauled away debri and placed those bricks as if they were never moved. Each ... read more

Business response:

******** thank you so much for this feedback. It really helps to know how we are doing for our customers. I am glad you had such a good experience with the techs. Have a great weekend! -Lisa 

Delores B's profile image
Delores B 
4 years ago

They are always on time and the plumbers are very knowledgeable. 

Business response:

******** we appreciate your feedback. I am glad you had such a good experience with our techs. Thank you for choosing Homeserve and have a great week! -Lisa 

Dee B's profile image
Dee B 
4 years ago

They are always on time and the plumbers are very knowledgeable. 

Business response:

******** we appreciate your feedback. I am glad you had such a good experience with our techs. Thank you for choosing Homeserve and have a great week! -Lisa 

Laura O's profile image
Laura O 
4 years ago

I just recently added this home serve insurance to our household and I’ve had to use them twice already and it’s been the one of the best services I’ve used. They are fast, efficient, and professional which is hard to find these days. They come out right away, you get an email confirmation, and the day of you can track the technician and contact them directly if you need to get in touch. 

Business response:

Laura, thank you so much for choosing Homeserve and giving us your feedback. We strive to provide top notch service and are glad you are receiving it! Have a great week. -Lisa 

Andrew S's profile image
Andrew S 
4 years ago

I began paying for a sewer-line warranty when I bought my house 5 years ago knowing the sewer line was 65+ years old and made of clay. When it inevitably broke, I called two independent companies to get bids, and I called Home Serve. The first two companies ran a scope down the sewer line, confirmed it was broken, and offered to fix it for ~$5,500. Home Serve sent out a tech who didn't even scope the sewer line, but claimed it was operating fine. Now I'm paying $5,500 for something that was under "warranty." If a sewer-line ... read more

Business response:

******, thank you for letting us know about this. I am sorry you were not satisfied with your service and would like to speak to you in more detail about your experience. Our agent Braden will be reaching out to you on Monday to follow up. Have a great weekend. -Lisa 

David M.'s profile image
David M. 
4 years ago

All and all very good service. The plumber arrived early, without notice, but I didn't mind since I had turned the water off due to a leak. So I needed quick service which I got. The plumber was quick and efficient. Took him about 1.5 hours to repair the leak since he had to go elsewhere for some supplies. But handled quickly and efficiently. Fine service. 

Business response:

*****, we really appreciate your feedback. We are thankful that you chose Homeserve and hope you have a great week! -Lisa 

Frequently asked questions about HomeServe

How is HomeServe rated?

HomeServe has a 4.6 star rating with 7,525 reviews. 

When is HomeServe open?

HomeServe is open now. It will close at 8:00 p.m.  

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