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HomeServe

4.6

About this business

<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p> 

Location details

45 Glover Ave 6th Floor, Norwalk, CT, 06850, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.67,525 reviews
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Nancy S.'s profile image
Nancy S. 
4 years ago

I find HomeServe a very good value. I have used this same service for many years before ******** took it over. I have and will continue to recommend this service to friends and neighbors. The technician was actually well ahead of schedule but called to be sure it was okay to come anyway. He was efficient and on his way. 

Business response:

****** we really appreciate your feedback. I am glad to hear we were able to remedy your concerns so quickly. Thanks for choosing Homeserve and have a great week! -Lisa 

Julena S.'s profile image
Julena S. 
4 years ago

Very professional people. Showed up on time and fixed my problem as soon as possible. Wonderful job! Thank You! 

Jackie N's profile image
Jackie N 
4 years ago

Anyone who tells me their ready for any home breakdown is a liar! Break downs usually happen at night, on weekends, right before a holiday, on a holiday or when guest are on their way to your house, anyway my breakdown happened on a Saturday afternoon. I called HomeServe and spoke to a very professional young women who was very empathetic and gave me all the information I needed and informed me on what to expect next. About 20 minutes later I received a call from one of their contractors near me. An appointment was set up fo... read more

Business response:

******* thank you for this wonderful review. We strive to provide you with the best service possible and I am so glad to see you received it! We really appreciate your feedback and recommendation. Have a fantastic week! -Lisa 

Joyce A's profile image
Joyce A 
4 years ago

I have sewer protection with Home Serve. When my plumbing backed Up on a Sunday no less I called home serve they sent a plumber out here and even though it was dark when they got here they unclogged my plumbing and discovered that all of my old septic line was antiquated and needed to be replaced they’ve been working on it all week and the plumbing company that they chose **** **** ********has done an amazing job. They are so nice and so courteous and I could not have asked for better service I am so glad that I took this pl... read more

Business response:

****** we really appreciate you taking the time to let us know how we did. I am glad we were able to take care of this issue for you. Thanks for choosing Homeserve and have a great week! -Lisa 

robert c.'s profile image
robert c. 
4 years ago

very good helping me ..very professional 

Jennifer W's profile image
Jennifer W 
4 years ago

My experience with HomeServe has been perfect. The customer service representative was very helpful, timely and answered all my questions. The service technician was on time, extremely polite and did a wonderful job. THANK YOU! 

Business response:

********, thank you so much for your valuable feedback! I am glad to hear you had such a great experience with us. Have a great week! -Lisa 

Home serve's profile image
Home serve 
4 years ago

Home serve is excellent in every way.... I’m so pleased with this company and highly recommend them to everyone who is a homeowner. 

Business response:

********* reviews like this just make our day! We strive for top notch service and I am glad we were able to provide that to you! Have a fantastic week! -Lisa 

Vivek P's profile image
Vivek P 
4 years ago

Home Serve are sneaky.. We have taken their HVAC plan and now they have some sneaky exclusions which you need to be look into. 

Business response:

****** * am so sorry to hear that you are not satisfied with your service. I would like to discuss this with you further and will reach out to you tomorrow to follow up. -Lisa 

Eric V's profile image
Eric V 
4 years ago

I called around 8am with a furnace issue. Within 20 min a plumber called and by 11:30 my furnace was all fixed 

Business response:

****, this is so good to hear. I am so glad we were able to resolve your concerns so quickly. Thanks for letting us know about your experience. Have a great week! -Lisa 

Frequently asked questions about HomeServe

How is HomeServe rated?

HomeServe has a 4.6 star rating with 7,525 reviews. 

When is HomeServe open?

HomeServe is closed now. It will open tomorrow at 8:00 a.m. 

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