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HomeServe
- Insurance
- Norwalk, CT
About this business
<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p>
Location details
45 Glover Ave 6th Floor, Norwalk, CT, 06850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
G. Ray The services provided by Drain & Plumbing Services at our home was excellent. We experienced a very difficult plumbing issue which required them to accurately analyze the situation, then put together an appropriate plan and execute that plan in order to get our water back on as soon as possible. The plumbing problem required them to not only remove a section of the wall but to also dig into the concrete slab in order to correctly resolve the issue. The “team worked tirelessly to get us up and going as soon as possible... read more
Business response:
******* thanks so much for your feedback and recommendation. We are glad to hear everything went well for you. Have a fantastic week. -Lisa
Had a clogged kitchen sink drain line, water would spill back out of the emergency overfill line. Placed a service call with angelica , professionally took down my info and informed me that i would hear from a tech within a few hours depending on theyre schedules. sure enough not a couple hrs. went by and the tech Richard (plumber) called me and scheduled an arrival time frame. got here as scheduled analized problem and resolved, problem fixed . im happy and recommend homeserve. ___D o- o V {--- }
Business response:
******, thank you for your feedback and recommendation. We truly appreciate knowing we have done a good job for our customers. Have a great week. -Lisa
I have been with Home Serve for a few years now and they have always come through for me. I recently had a sewer blockage which they came out and fixed. My experience has been excellent. **** *
Business response:
******** thank you for taking the time to provide us with feedback about your experience. I am glad your experience has been excellent. Have a great week. -Lisa
Home serve responded quickly determined the problem was on the water co. Notified them and problem was resolved by them . Home serve employees worked hard and very professionally
Business response:
**** thanks for your feedback. I am glad we were able to find your issue and put your mind at ease. Have a great week! -Lisa
They are the best!! I have been a Realtor for 38 years, and have NEVER had a Client NOT pleased with how quickly the technician got there, and how they corrected what the issue was. I called last week for an issue @ my own home and the Customer Service person had a plumber contact me within 30 minutes and they came directly out and corrected the exterior sewer line issue. So, they are 100% problem solvers for me! ****
Business response:
***** thanks for your wonderful feedback. I am so happy to hear we were able to solve your problems, and hope we always can come through when you need us. Have a great week! -Lisa
The best service I’ve ever had by this kind of company. The claim support desk is responsive knowledgeable and English speaking. The providers are good at their job and have the support of Homeserve so that they can do a great job. I have no problem in paying my premium because I can count on them. ******* * ******
Business response:
*******, thank you for your kind feedback. I am glad you know you can count on us. This is exactly what we strive to provide for our customers. Have a great week! -Lisa
Fraudulent! Never posted a review either positive or negative for any company before, but this recent experience is screaming for everyone to take notice… found info about this service in my ***********Electric Power company bill; as a result, Assumed it was legitimate. It is nothing but money making scam…repair techs are completely inadequate and their “Cost & Authorization” Dept after filing a request made by their assigned technician is nearly fraudulent! Legal assistance is now being sought….Do NOT fall prey! Please avoi... read more
Business response:
****** thank you for your feedback. I am sorry you were not satisfied with your service and would like to have a customer advocate reach out to you to make sure we followed our contract terms correctly. Have a great day. -Lisa
Easy to talk to get my problem situation taken care of. Courteous and got the problem taken care of really quick.
Business response:
*****, thanks for your feedback. Glad to know we were able to take care of your problems. Have a great week. -Lisa
The overall experience was horrible. The initial call, “I explained the issue and also what items were replaced with new products, so they wouldn’t make the mistake of bringing the same parts out that I didn’t need.” I informed the part that I may need to fix the issue and was it under contract. They were supposed to call me back to verify but instead they made an appointment to send a technician out, as if it was under contract for them to cover the cost. Somehow, there was miscommunication either between the representative... read more
Business response:
I am so sorry that you had a bad experience with HomeServe. I will have someone reach out to you. Phyllis
Frequently asked questions about HomeServe
How is HomeServe rated?
HomeServe has a 4.6 star rating with 7,525 reviews.
When is HomeServe open?
HomeServe is open now. It will close at 8:00 p.m.
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