This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
HomeServe
- Insurance
- Norwalk, CT
About this business
<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p>
Location details
45 Glover Ave 6th Floor, Norwalk, CT, 06850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
The service was great! I had to call twice to get the plumber out but Lanzó plumbing was amazing! John and his associate were great! Very helpful and informative.
Business response:
******* I am so glad to hear your issues were resolved. Thank you for your feedback. Have a great weekend. -Lisa
the job was taken care of with no problems or issues in a timely manner the plumber was on time polite and took of my problem we are happy with the job and the clean up
Business response:
******* thank you for your feedback. I am glad everything went well for you. Have a great weekend! -Lisa
HomeServe , Saved me a lot of $$$ on my pluming . Thank you very much !! *** ****** *
Business response:
*****, thank you so much for your review. I am glad to know we were able to resolve your issue and save you money. Have a great day. -Lisa
The service is garbage! They told me 3 different times they would send someone out to light my pilot so I could have hot water to shower. I waited at home a full day with no call from them or the service provider. Finally on my last call they returned me back to ******** Natural Gas and said the only way I could get my Outside water heater relit was to be home for an appointment at their convenience. My wife and I both had jobs for the day. I pleaded for a time I could be home and they pretty much said Tuff...I had to do it ... read more
Business response:
****** thank you for letting us know about this. I am so sorry that you had such a terrible experience and wait. I would like to have a customer advocate reach out to you to see if you have any other questions or concerns that we can assist with. Have a great day. -Lisa
My air conditioner wasn’t working. It was a Sunday so no one came out till Monday. I live in the central valley of **********temperature reached 114* that day. The technician said there was a blown fuse I recommended some service. I was charge $75 for diagnostic. So when the unit it still not working. I called back your company and I spoke to the contractor. So when the contractor came back replace the fuse did maintenance cleaning and charge me $375, when I questioned the charges I was told by your company. That since I spo... read more
Business response:
***** thank you for letting us know about your experience. I am sorry you were not satisfied with your service and we would like to get a better understanding of what happened and will have a customer advocate reach out to you. Have a great day. -Lisa
Working with home serve was amazing. They set everything up for me. They sent ** ****** ********out to do the work. They were also awesome. Thank you Carl for getting everything going in the right direction again. I recommend both of these companies.
Business response:
******* thanks so much for your feedback. I agree with you, ** ****** is great. We try to only employ the best contractors, so that we can make your experience an awesome one. Thanks for choosing Homeserve. Have a fantastic week. -Lisa
Do not purchase this plan if you want your appliances covered . I have been asking for repair of my AC for almost 2 months. I have been denied service or repair. Supervisor ********* her customer service agents and technicians lie straight out. I did have one honest technician however they chose to discard his report. Criminal if you ask me.
This company sells products with misleading tactics. Do not sign up for their service!
Business response:
******* I am sorry if you did not like the terms and conditions of your plan. I will be glad to have a customer advocate reach out to you to discuss it and see if you have any other questions or concerns. Have a great day. -Lisa
I’m not apply with the service what’s so ever I made a call on last week Thursday and the person who picked up was very generous and help me connected with the Plummer and after the plumber got home he start curing really bad and I was surprised by his remarks and I asked him why is wrong and he keep saying this is bad I won’t touch this and that and he finally walked out the house and I never heard anything back from anyone and I’m really upset with the service I got form home serve and I’m considering to change my insuranc... read more
Business response:
*******, I am sorry you were not happy with your service experience. My records show that your repair was not covered and a homeserve agent did call and leave you a voicemail regarding that claim but we never heard back from you. I would be glad to have a customer advocate reach out to you to explain and see if you have any other questions or concerns. Thanks for letting us know about this. Have a great day. Lisa
Frequently asked questions about HomeServe
How is HomeServe rated?
HomeServe has a 4.6 star rating with 7,525 reviews.
When is HomeServe open?
HomeServe is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com