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HomeServe

4.6

About this business

<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p> 

Location details

45 Glover Ave 6th Floor, Norwalk, CT, 06850, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.67,525 reviews
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JOSEPH C's profile image
JOSEPH C 
3 years ago

5 STAR COMPANY PROFESSIONAL CURTIOUS GREAT WORKERS BEST INVESTMENT I EVER MADE ...THANK YOU HOMESERVE 

Business response:

******* you are welcome.. it's what we do! , Thanks so much for your feedback. Have a wonderful week. -Lisa 

JAMES K.'s profile image
JAMES K. 
3 years ago

HomeServe was very responsive in providing us the required service company as the need was categorized as "Critical". The plumber, Walter, from Crawford Services was very prompt and provided an immediate evaluation of the leaking kitchen pipes under the sink. He contacted HomeServe to verify our coverage and obtained the approval to replace all pipes and proceeded with the necessary repair work. The finished product is now as good as new. Thank you both! 

Business response:

Sarah, thank you for your feedback! I am glad the contractor did such a good job and took care of your repair. Have a great day! -Lisa 

John P's profile image
John P 
3 years ago

The repair people were prompt, courteous, knowledgeable. The job was a simple fix done very quickly. 

Business response:

***** thanks so much for taking the time to let us know how we did! We really appreciate your feedback. It helps us know we are on the right track. Have a great weekend. -Lisa 

Alberto C's profile image
Alberto C 
3 years ago

Excellent service. They answer their phones fast and in friendly manner. They schedule the plumber's visit quickly and do a good job. I am pleased with their work and would recommend their service to my friends. ** 

Business response:

******** thanks so much for your feedback and recommendation. I am glad that everything went so well for you. Have a great day! -Lisa 

Ty & Kitty K's profile image
Ty & Kitty K 
3 years ago

We had a wonderful experience with Home Serve in replacing our Water Heater and electrical breaker connected to same...It was convenient, timely and done professionally. The Workers were friendly, knowledgeable and completely understanding of our problem. 

Business response:

Ty & Kitty, I am so happy to hear we were able to resolve your water heater and electrical issues. We appreciate your feedback and hope you have a wonderful day. -Lisa 

Bill T.'s profile image
Bill T. 
3 years ago

Had a water line break on a weekend report to HomeServe that Saturday afternoon and had a plumber call and showed up that Monday afternoon and repairs were done Tuesday afternoon. Was very pleased with the response and work. Thanks HomeServe. 

Business response:

Bill, thanks for your feedback! I am happy to hear we were able to take care of your plumbing problem! We appreciate your feedback and hope you have a great week! -Lisa 

Jenn M's profile image
Jenn M 
3 years ago

HomeServe has been a lifesaver! I definitely recommend them to anyone especially if you have an older home. 

Business response:

Jennifer, thanks so much for your feedback and recommendation. I am glad everything went so well for you. Have a great day! -Lisa 

Valerie S's profile image
Valerie S 
3 years ago

Was charged twice in 2020 for Gas, Sewer, and Water Service Line Plus Restoration insurance for my property. Provided proof of this overpayment twice with copies of my bank statements, etc. Have called HomeService (5) times now to no resolve and find out the status of my refund. I called today at 1:25 PM and have been placed on hold 3 times now waiting for a supervisor. It is now 1 hour and 7 minutes later, and I am still on hold. These people are unprofessional. This is unacceptable. I have 7 properties currently insured wi... read more

Business response:

Valerie, thank you so much for your feedback. I am sorry to hear you have had so much trouble getting this resolved and would be glad to have a customer advocate follow up with you to make sure we get this taken care of. -Lisa 

David P's profile image
David P 
3 years ago

Excellent service from HomeServe! Received a call back from the company that did my repair that same day and they came out the next day to fix my problem. 

Business response:

****** thanks for your feedback. I am glad your issue was resolved so quickly! Have a great day. -Lisa 

Frequently asked questions about HomeServe

How is HomeServe rated?

HomeServe has a 4.6 star rating with 7,525 reviews. 

When is HomeServe open?

HomeServe is open now. It will close at 8:00 p.m.  

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