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HomeServe
- Insurance
- Norwalk, CT
About this business
<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p>
Location details
45 Glover Ave 6th Floor, Norwalk, CT, 06850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Fast response. Friendly. Knowledgeable and professional. I would highly recommend them.
Business response:
**** thank you for your feedback and recommendation. We greatly appreciate it. Have a wonderful week! -Lisa
Made a call and plumbers were out the next day. Fixed our problem. I’m glad we decided to pay for coverage with HomeServe.
I am very pleased with Home Serve home contract services. My calls get answered right away and they get in contact with the company I need right away. It's worth having home warranty contracts with Home Serve.
Business response:
******* we thank you for your feedback. Happy customers are the best advertising possible. Have a great week. -Lisa
They were very helpful and called within 24 hrs to make appt. Electrician was very knowledgeable and was able to correct the situation Lon one visit.
Business response:
****** we appreciate your feedback. I am glad we were able to resolve your electrical problem so quickly. Have a wonderful week. -Lisa
Awesome response time and great customer service they had someone there to fix the problem with my sewer after my basement flooded
Business response:
******* thank you for your feedback. I am glad we were able to resolve your issue promptly. Have a great week! -Lisa
Good evening I have been trying to get some one to come out because my furnace is not working. I started calling 715 this morning, the first person put me on hold for about 1/2 and never came back. The next person I spoke with told me that something was wrong with my account and I needed to call customer service at 8 am. I called at 8 and spoke with someone who told me that she will get someone to call with a confirmation, never received a call. I called back was told there was never a work order put in and she was going to ... read more
Business response:
***** I apologize about your heat loss. I cannot locate your profile but we want to help. Please reach out to us at *********************************and we will help any way we can! -Lisa
Contacted Home Serve following the passing of my parents. I resided with my family for the past 30 years at this address, and we split utilities. Now that they have passed, I needed to change the electricity in my name. The electric company told me that they needed to establish a new account number under my name and that the the warranty riders that my mother had elected through the electric company needed to be transferred by Home Serve. Following being transferred, I was told that the coverage that was paid for (apparently... read more
Business response:
Clarissa, thank you for your feedback. I am sorry for your loss and the difficulty in getting these policies changed over. I will have a specialist reach out to you to see if we can help. -Lisa
I signed up for Home Serve after my sister had water line issues at her house that cost her thousands. My father has had HomeServe for years. Last month we had an issue with our furnace. I called HomeServe and the promptly answered the phone and within an hour I had a call from the heating company with an appointment. Furnace man arrived on time and quickly repaired our issue. So glad I invested in this!
Business response:
****** thank you for your feedback. I am glad everything went well for you. Have a great week! -Lisa
As a homeowner we were encourage to sign up by the city to have interior and exterior plumbing service. I have had this service for years paying quarter for the service. I called on 11/4/21 to see when someone could come out to my house because I noticed that when I tried to wash clothes in the basement I heard bubbling noise along with water splatter that came out of the upstairs toilet. I called another company I have plumbing service with and he said he believes it's the air can't leave from the pipes because they are clo... read more
Business response:
******* thank you for your feedback. I am sorry you were not happy with your service. Our contracts do not cover preventative maintenance and I apologize if you were not aware of that. I see that we have an agent who has been trying to reach you to help. We appreciate the opportunity to work with you to resolve this. Lisa
Frequently asked questions about HomeServe
How is HomeServe rated?
HomeServe has a 4.6 star rating with 7,525 reviews.
When is HomeServe open?
HomeServe is open now. It will close at 8:00 p.m.
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