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HomeServe
- Insurance
- Norwalk, CT
About this business
<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p>
Location details
45 Glover Ave 6th Floor, Norwalk, CT, 06850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I've had AC service done by FPL in the past, & continually has a new service member each time. It's a rotating door at this company. Last week, the service rep told me I had mold issues in my A/C and the coils were rotting. He told me he could get a replacement unit for $6800, but I would have to "sign the contract" that day, otherwise he couldn't guarantee the price. I told him it's a lot of money & needed to do research. He was a bit annoyed & claimed he would be very concerned about this problem & should be addressed ASAP... read more
Worst company ever to deal with, if you see their name run away they claim to have no ties to FPL,SAME ON FPL TO SE THIER BRAND TO FPL HOME SERVICES
****** *, I had been with ******** **** ****** for 3 years paying unnecessary money to them. They are a total rip off. A friend recommended HomeServe to me. I used HomeServe for the first time regarding my water main line that was leaking, they were so quick to assist and send a plumbing company ***** to fix the issues and I can tell you that I am so blessed to have chosen HomeServe. I would highly recommend them to anyone. They are certainly the best, didn't let me down, their service is EXCEPTIONAL!!!. Thank You so much Ho... read more
Business response:
Monica, thank you for your feedback and recommendation. We truly appreciate you taking the time to let us know how we are doing. Have a good week! -Lisa
HomeServe has been great! The Customer Service people are very helpful and nice to speak with. The contractor they recommended got in touch with me minutes after hanging up with them., and they did a great job! I have a few other contracts with them and never a problem. I would recommend them to anyone and I have!
Business response:
********** thank you so much for your feedback and recommendation. We value our customer feedback. Have a great week. -Lisa
Homeserve is well worth the money. They were very professional. They didn’t ask me a thousand questions like some warranty companies, they just wanted to know what I was experiencing. They didn’t delay getting me in touch with contractor to schedule my repair. Contractor was on time and appears to have done a great job. I will recommend Homeserve to my family and friends or whoever.
Business response:
******* thanks for your feedback and recommendation! I am glad we were able to resolve your issue. Have a good week. -Lisa
I used HomeServe for the first time. The service was exceptional. I called at 8:30AM. The CSR took my info and I received a phone call from the plumber 2hrs later. The plumber came early and finished the work in two hours. The job involved a main bathroom sink, that leak over night, flooding my cabinets. Thank you Home Serve.
Business response:
********* thank you for your review. I am glad to hear you received exceptional service. Have a great week! -Lisa
Professional service. Quick response by all. Every person I spoke to on the phone were very helpful.
Business response:
Lino, we appreciate your review. I am glad we were able to help resolve your issues. Have a good week! -Lisa
HomeServe is a company that prays on those unable to keep up with the constant barrage of renewal letters designed to convince those that they have actually already signed up for renewal. My mother ended up with four service contracts after she only remembers signing up for one contract. Two years ago we called and cancelled all four. Only one was officially cancelled and the company does not send out cancellation letters or email confirmation which is unheard of. Today, we once again called to cancel all four service agreem... read more
Business response:
****** thank you for your feedback. I am sorry that you had a problem getting this taken care of. If you would please reach out to us in the Office of the President we would be glad to make sure this gets resolved. Email us at CustomerAdvocacy@homeserveusa.com. Have a good day! -Lisa
I have been with this company for years....they have always met my needs. Thanks Homeserve, ****** **
Business response:
******, thanks so much for your feedback. We hope to always be able to help when you need us. Have a good weekend. -Lisa
Frequently asked questions about HomeServe
How is HomeServe rated?
HomeServe has a 4.6 star rating with 7,525 reviews.
When is HomeServe open?
HomeServe is closed now. It will open at 8:00 a.m.
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