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HomeServe
- Insurance
- Norwalk, CT
About this business
<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p>
Location details
45 Glover Ave 6th Floor, Norwalk, CT, 06850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Home warranty suppose to offer you peace of mind but this company Homeserve gave me the run around and more stress
Business response:
***** thank you for your feedback. I am sorry to hear you were not happy with your service. We would like to find out more and will have a specialist with the Office of The President reach out to you. Have a good day. -Lisa
My sister (widowed) in ******* * ** has been asking/requesting help with a toilet problem for OVER a week, she has called, I have called, sent e-mails, and have yet to get any response or help with his issues. Requested a Supervisor, was told they could't help but would sed the request for a call.... NO RESPONSE FOR THAT EITHER. Customer service is virtually non existence. Looking at ALL the many poor reviews I am shocked that they manage to stay in business... SAY AWAY FOLKS....
Business response:
******** I am sorry to hear your sister is having trouble getting help for her plumbing issue. Please have her reach out to us at ********************************* and we will be glad to assist her. Have a good day. -Lisa
This policy was no help to me and I’m going to cancel my policy.
Business response:
********* I am sorry to hear that plan wasn't right for you. We thank you for giving us the opportunity to try to help with your issue, and for taking the time to give us feedback. Have a good day. -Lisa
We called HomeServe about a plumbing problem and within 2hrs we had ******** ********at our home fixing the problem. The problem became bigger than we thought, but with just a phone call to HomeServe the problem was covered by the insurance program we had with HomeServe. Thank you for the help!!
Business response:
John, thank you for choosing Homeserve! We are glad to hear we were able to get that taken care of for you so quickly. Have a good week! -Lisa
well the guy that came out was awesome but it took 3 weeks to get a contractor to call me....first contractor had call setup never showed up waited for them to call me back up and nothing I got free time to call HomeServe again to get a contractor back out. The director and the regional manager were well aware of the open work order being open and it still too several weeks to respond All around poor business management We have several plans with homeserve and the regional leaders at one time denied us coverage fully knowing... read more
Business response:
******** thank you for your feedback. I am sorry you did not have a great experience with the service you received. I see that you have already spoken to our Office of The President for resolution but we wanted to just thank you for letting us know about this so we could fix it. Have a good day! -Lisa
Our service technician was on time, very friendly and professional. He fixed the problem and the cost was covered by Home Serve.
Business response:
******* *hank you for your feedback. I am glad your technician did a good job and we were able to take care of everything for you. Have a good day! -Lisa
Prompt service and a quick solution to my problem. Love Home Serve!!!!
Business response:
******* thanks for your feedback. We love you too! -Lisa
Did a great job replaced all of the old that had been patched now it's fixed the right way
Business response:
****** thanks for your feedback. I am happy to hear you had a good experience and were well taken care of. Have a great day. -Lisa
Took 12 days to get hot water back. Not satisfactory.
Business response:
******** thank you for letting us know about this. I am sorry it took so long to get your hot water back on. We would like to find out how we can improve and will have a specialist with the Office of The President reach out to follow up with you. -Lisa
Frequently asked questions about HomeServe
How is HomeServe rated?
HomeServe has a 4.6 star rating with 7,525 reviews.
When is HomeServe open?
HomeServe is closed now. It will open at 8:00 a.m.
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