Herzog-Meier Volkswagen

Sherilyn B. 

on Citysearch

13 years ago

Doug in Volvo service ROCKS! From moment one when I called when my car wouldn't start, Doug took care of me - he handled the tow, kept me informed, went the extra mile to get me a rental, and even had the snow cleaned off my car when I came to pick it up! I could not ask for a more hassle-free, pleasant experience. If you have to have the unfortunate experience of having your car break down, you can only hope that you get to deal with Doug at Herzog-Meier! 

Kay C. 

on Citysearch

13 years ago

First off, I suspect the favorable reviews for this dealer are fake. They don't even make an effort to make them realistic. I was interested in test driving a 2011 TDI golf and made an appointment to do so. The salesman Amen said "we'll have the car ready for you" When I got there they said they didn't have enough fuel in the car for a test drive. This is the first time they wasted my time. I ended up getting a much much better deal on a TDI golf from an out of town. What ever you do don't buy from these guys without shoppin... read more

Larry H. 

on Citysearch

13 years ago

Double-check EVERYTHING before you sign the contract! – My sales person was friendly, knowledgable and quite helpful during and after the sale. During the negotiation, the sales manager came over to "seal the deal" and did his job as expected but was too pushy for more overall comfort level. I was buying a car and not on a "date" so I over looked his hard line tactics. Then the finance manager I dealt with was truly a different story by adding in various dollar items not part of the deal, manipulating the contract trade-in a... read more

rillybay 

on Citysearch

13 years ago

Scammed, Lied to - a waste of time – I emailed then called and spoke to one of the managers about availability of a Jetta wagon for test driving. We explained we had driven one with an automatic but really wanted to drive the manual transmission - which is what we would buy. She told us yes, they had both manual gasoline & diesel on the lot we could test drive that day. I expressed surprise since other dealers in the area have not been able to keep any Jetta sws with manual transmissions on the lot. She assured me they had t... read more

CharlieCardinal 

on Citysearch

13 years ago

Good follow up if there are problems – We bought a hi-mileage Acura as we needed to replace a vehicle. The purchase was as-is. Turns out the next day the car started pulling left. I took it back (nervous about the as-is purchase) but Herzog Meier took care of that and a power lock problem at NO CHARGE and EVEN PAID FOR A RENTAL CAR though they had no obligation. They fixed the problems. I even had an email from Mr. Herzog himself late one evening to assure me that every thing would be fixed. 

evapellum 

on Citysearch

14 years ago

Staff is friendly – I was definitely converted into a Herzog-Meier fan when I visited their dealership in December. Very friendly staff and an extremely efficient service department. I dropped off my Jetta for a minor repair and they had it back to me and running like new in just a few hours. They have an online service scheduling tool that lets you pick what time you want to drop off your car - and I found this really helpful. Give these guys a chance, you won't be disappointed :) 

nathan503 

on Citysearch

14 years ago

Herzog-Meier has FAKE reviews on CitySearch. – I was interested in a car that Herzog-Meier listed on craiglist, but I refuse to shop at any company that writes or pays for its own fake reviews, and this is one such company. With a little digging, it's obvious that all the 5 star reviews for Herzog-Meier on here are fake. Just look at the profiles for the last 10 "reviewers." They have all written glowing reviews for Herzog-Meier, the same two Toyota dealerships in Gladstone, the same auto body shop, the same two dentists, th... read more

dianasreisz 

on Citysearch

14 years ago

great – I can't thank the guys at Herzog-Meier enough for the deal they got me on my new Mazda3! My husband and I are on a very tight budget so we shopped around A LOT - and Herzog-Meier gave us the best price. I assumed it would be the standard high-pressure sales environment we experienced everywhere else, but it was the exact opposite. We walked in, told them about our financial situation and exactly what we were willing to pay, and they made it work. I shared this experience with my sister and she bought from them as wel... read more

trevacarine 

on Citysearch

14 years ago

I feel that Engell Pellumbi went beyond expectations to me when I had my 2006 Passat in for the 40,000 mile checkup. I appreciated being treated like a valued customer.!!! The service was excellent.!!!! I also appreciated the shuttle provided by your company returning me to my home and upon completion of the work picking me up at my home and taking me back to Herzon-Meier to pick up my vehicle. It is certainly a great feeling to know that Herzog-Meier still believes in Quality Customer Service!!!