Herzog-Meier Volkswagen

rillybay 

on Citysearch

13 years ago

Scammed, Lied to - a waste of time – I emailed then called and spoke to one of the managers about availability of a Jetta wagon for test driving. We explained we had driven one with an automatic but really wanted to drive the manual transmission - which is what we would buy. She told us yes, they had both manual gasoline & diesel on the lot we could test drive that day. I expressed surprise since other dealers in the area have not been able to keep any Jetta sws with manual transmissions on the lot. She assured me they had t... read more

CharlieCardinal 

on Citysearch

13 years ago

Good follow up if there are problems – We bought a hi-mileage Acura as we needed to replace a vehicle. The purchase was as-is. Turns out the next day the car started pulling left. I took it back (nervous about the as-is purchase) but Herzog Meier took care of that and a power lock problem at NO CHARGE and EVEN PAID FOR A RENTAL CAR though they had no obligation. They fixed the problems. I even had an email from Mr. Herzog himself late one evening to assure me that every thing would be fixed. 

evapellum 

on Citysearch

13 years ago

Staff is friendly – I was definitely converted into a Herzog-Meier fan when I visited their dealership in December. Very friendly staff and an extremely efficient service department. I dropped off my Jetta for a minor repair and they had it back to me and running like new in just a few hours. They have an online service scheduling tool that lets you pick what time you want to drop off your car - and I found this really helpful. Give these guys a chance, you won't be disappointed :) 

nathan503 

on Citysearch

13 years ago

Herzog-Meier has FAKE reviews on CitySearch. – I was interested in a car that Herzog-Meier listed on craiglist, but I refuse to shop at any company that writes or pays for its own fake reviews, and this is one such company. With a little digging, it's obvious that all the 5 star reviews for Herzog-Meier on here are fake. Just look at the profiles for the last 10 "reviewers." They have all written glowing reviews for Herzog-Meier, the same two Toyota dealerships in Gladstone, the same auto body shop, the same two dentists, th... read more

dianasreisz 

on Citysearch

13 years ago

great – I can't thank the guys at Herzog-Meier enough for the deal they got me on my new Mazda3! My husband and I are on a very tight budget so we shopped around A LOT - and Herzog-Meier gave us the best price. I assumed it would be the standard high-pressure sales environment we experienced everywhere else, but it was the exact opposite. We walked in, told them about our financial situation and exactly what we were willing to pay, and they made it work. I shared this experience with my sister and she bought from them as wel... read more

trevacarine 

on Citysearch

13 years ago

I feel that Engell Pellumbi went beyond expectations to me when I had my 2006 Passat in for the 40,000 mile checkup. I appreciated being treated like a valued customer.!!! The service was excellent.!!!! I also appreciated the shuttle provided by your company returning me to my home and upon completion of the work picking me up at my home and taking me back to Herzon-Meier to pick up my vehicle. It is certainly a great feeling to know that Herzog-Meier still believes in Quality Customer Service!!! 

coralwien1961 

on Citysearch

13 years ago

great – My service rep Mike went out of his way to fix a headlight that was out (not one of the reasons I brought the car in) and this was very close to closing time. I travel to Herzog-Meier from West Linn because I like the service department and bring both of my Passats there. I have always been pleased with the service. 

esthergoyer 

on Citysearch

13 years ago

I switched over to Herzog Meier VW from Armstrong VW after talking to Kyle. Kyle has been fantastic to work with. The level of customer service is on a whole different level here and the technicians seem far more capable as well. Overall the experience there is great. Armstrong VW is less than 5 miles from my office and I still will continue to work with Kyle and Herzog Meier. 

lucinarippy 

on Citysearch

13 years ago

Loved my Service Consultant!! – I recently took my '03 Passat and I loved my new service consultant, Engell! I have had others assist me in the past, but he has surpassed all the other service consultants I have had. Looking forward to working with him on future visits. He was fabulous and very informative.