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Hendrick Acura
- Car Dealers
- Charlotte, NC
About this business
Since 1986 Hendrick Acura has been a premier destination for Charlotte Acura enthusiasts. Whether you're looking for something sleek and stylish, or just something practical and affordable, the team at Hendrick Acura can help you find that perfect match. With models like the ILX, MDX, RDX, RLX, NSX or TLX, there is an Acura on our lot for all lifestyles. You’ll also find a variety of certified pre-owned Acura and used cars to chose from when you visit our Charlotte location. Our finance department can help you secure a... read more
Location details
6824 E Independence Blvd, Charlotte, NC, 28227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This is the first dealership we dealt with in this city after moving to *********** about 1&1/2 years ago. We have had nothing but problems since forking over a whole lot of money to this dealership. No accountability, manipulation, justifications, everything I hoped was a lie about sleazy dealerships. Shop around before trusting them just because of the famous name on the billboard. If you do fall for their act and buy a vehicle(s) from them as we did, be prepared for your vehicle to be there at least an entire day, even if... read more
It truly saddens me that this dealership and management continues to give me and my family the bait and switch. They sold us a car and service plan that, by the admission of *** finance, should not have been sold. They then delayed repairs that could have been covered under that service plan and after it expired they started giving quotes.I have spoken with the service managers and dealership general manager ******************************* and the only offer was for oil changes just to get the vehicle back to the dealership ... read more
As an African American Woman, I travel through the entire **************** for work. My Husband purchased a 2018 BMW530 as second vehicle. He was told the car was inspected in ************** before it was transported to ****** **. Less than 100 miles the brakes light came on , and now we are told the ** Unit needs a full replacement and the parts are difficult to locate, back order etc. We attempted to resolve this issue and they refuse to speak with us or contact general manager. The car has been driven local due to my fear... read more
Gerard are salesmen was great, we had a little hiccup with paperwork but nothing to bad.
Business response:
Hello Todd, we appreciate you taking the time to leave us this feedback.
I went into this dealership on Saturday, February 25, 2023 to get an oil change and to have my camera screen checked. When I called to schedule this appointment, I was assured that my oil change and to have my screen checked appointment was scheduled. When I arrived I made sure that I let my advisor know that I was there for both and was told that it'll probably take 2 to 3 hours. I was okay with that. A hour late the advisor came back and told me that my oil change was done and because they're busy they wouldn't be able to ... read more
Wow just got off the phone with them and ******************* said he doesnt have bad reviews. Well man look at all of this. Ill keep my story as brief as possible. I purchased a BRAND NEW ***** Civic Sport from this location. It was night time and after close when we finalized the vehicle details. We drove it home but upon further inspection under the light, there were an incredible amount of cosmetic issues. Scratched brakes lights, scratched interior(cloth and plastic), window tint was bubbled up in multiple spots on all o... read more
I would give them 0 stars if I could. We purchased a used CRV and we were provided a sheet with the offer which plainly stated a fee of $555 for the **** alarm. However when we sat down with the finance manager she told us the **** alarm was already installed and we had to pay $855 for it. We kept telling the finance manager (oh, shes also the compliance manager! REALLY?) that the alarm cost had been included with that WRITTEN quote (which we had initialed but wasnt included in the sales documents provided.) It was initialed... read more
BUYER BEWARE!I came into this dealership looking to buy two SUVs for my business. I spoke with the finance manager and explain to them what I was doing that I needed to put the vehicles under my business name and credit and me signing as The Grantor. They said they can do it no problem, when I sat down to sign the papers I explained again to make sure I was signing as the grantor. The Finance person said that I was. 30 days later I get a hit on my personal credit file of the new account with me as the cosigner which raises m... read more
They took advantage of my 80yr old mom and little sister in buying a Civic with monthly payments of a Corvette, $800! That is ridiculous for this car! The family is outraged, and my brother called and they won't take the car back. 2/14/23
Frequently asked questions about Hendrick Acura
How is Hendrick Acura rated?
Hendrick Acura has a 4.7 star rating with 7,056 reviews.
When is Hendrick Acura open?
Hendrick Acura is open now. It will close at 7:00 p.m.
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