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Hendrick Acura
- Car Dealers
- Charlotte, NC
About this business
Since 1986 Hendrick Acura has been a premier destination for Charlotte Acura enthusiasts. Whether you're looking for something sleek and stylish, or just something practical and affordable, the team at Hendrick Acura can help you find that perfect match. With models like the ILX, MDX, RDX, RLX, NSX or TLX, there is an Acura on our lot for all lifestyles. You’ll also find a variety of certified pre-owned Acura and used cars to chose from when you visit our Charlotte location. Our finance department can help you secure a... read more
Location details
6824 E Independence Blvd, Charlotte, NC, 28227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Went to buy an advertised Rav4 and willing to pay the list price. When he brought out the "walk out the door" price sheet there was a line item of $2495 in addition to the advertised price for LoJack. I questioned this and told us it was in the advertising in small print. I have checked but there is nothing about this cost. He went to the manager and asked for a reduction and they took it down to $1495 for something we had no use for. I did the research and the cost for dealers to purchase and install LoJack is $220-$270 dep... read more
They cheat, Very cheaply too. Stay Away and Seek a Reputable Dealer.They had posted a ******** GLA on their website. The pictures were breathtaking and the price was listed for a good $5k to $6k below the market value. They also had a nice VW Golf on their website which was priced reasonably. I made an appointment to see them both and to tryout a Taos-S trim. I test-drove the *** but when I asked for the ********, they started mumbling:Salesman: Sorry it seems to be in the shop for some final touchups.Me: But you made the ap... read more
Might be the worst service in the history of the world. I had to speak with three different people and fill out some form on my phone to get my car towed. I had confirmed with the dealership that the tow would be covered by Hendrick Autogaurd, only to have ALL THREE Autoguard reps not be able to find me in the "system". Paid $196 out of pocket for the tow. Took me an hour to coordinate it. Absolutely moronic systematization. Their CTO should be fired.
This place have the most distasteful and dishonest people working here . I wish I didnt have to leave a star to leave this review. This place intentionally did things to car just to say it needed to be fixed to get money from me and they also charged me way more than they would charge others for things . DO NOT take your vehicle here . Im seeking legal advice so I can resolve my issue with them. They said because of the miles on my car it wouldnt hold up in court but theyre forgetting that the mileage has absolutely nothing ... read more
Submitted a request for a battery jump start at ****. I got multiple texts stating there was a delay in assigning a service provider. After an hour of waiting I called for an update and was told it would take more than 75 minutes. Another 3 hours went by so I called for another update. I was told there is no pending request and I can submit a new one. I am left stranded with a dead vehicle and no help coming.
I purchased a used vehicle from them on 10/29/2022 im just received paperwork from them in regards to my tag and title which expire on 12/11/2022. On top of that Im just receiving a breakdown on the cost of the vehicle and my payments and stuff and they charged me a extra $3,000 dollars over the price that the vehicle was listed for. The vehicle was listed for a little over $28,000 but they charged me $31,500 for the vehicle. When I went there today to ask them why Im just receiving the paperwork and why is the price incorre... read more
Poor business model. Sales manager changes agreement to suit his needs. ****** and dime stuff, but definitely not as straight forward as previous management team.Will buy elsewhere.
They performed a safety recall on my 2015 corrola. Replaced a wiring harness. I have been trying to get them to diagnose the other electrical problems that have been occuring ever since they did that repair. They refuse to even check out the problem even though I have a seven year extended warranty. They said that I have to pay $75.00 per issue concerning ten electrical problems caused by the improper installation of the recalled wireing harness.
Beware if your using insurance! You will be paying out of pocket for your rental car..need proof go read some of the over 600 Better Business Bureau complaints. I dropped my truck off on 10/18 was told it would take 23 days, and I guess the repair did take 23 days but they didnt start it until 11/7 a full 20 day before they started. Didnt receive one phone call or email that it would be a month before they started. I called them to find out whats going on when my rental car date was up with insurance and now its all out of p... read more
Frequently asked questions about Hendrick Acura
How is Hendrick Acura rated?
Hendrick Acura has a 4.7 star rating with 7,056 reviews.
When is Hendrick Acura open?
Hendrick Acura is open now. It will close at 7:00 p.m.
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