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Hendrick Acura

4.7

About this business

Since 1986 Hendrick Acura has been a premier destination for Charlotte Acura enthusiasts. Whether you're looking for something sleek and stylish, or just something practical and affordable, the team at Hendrick Acura can help you find that perfect match. With models like the ILX, MDX, RDX, RLX, NSX or TLX, there is an Acura on our lot for all lifestyles. You’ll also find a variety of certified pre-owned Acura and used cars to chose from when you visit our Charlotte location. Our finance department can help you secure a... read more

Location details

6824 E Independence Blvd, Charlotte, NC, 28227, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.77,480 reviews
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Jennifer J.'s profile image
Jennifer J. 
2 years ago

They sold me a vehicle that never passed emissions. My brakes was making noise 4 days after purchase. If if wasn't for the tag off letting me know that this vehicle has never passed emissions. I do have an attorney and working on this. Please make sure you check vehicle complete they are selling cars that are not fully been checked. The sales rep keeps ignoring us and now that I have an attorney dont know who I am. I was sold a lemon and even got into an accident due to the brakes I been calling since the 4th day I had the c... read more

Bilaal S's profile image
Bilaal S 
2 years ago

It's with a really heavy heart that I even write this review I have shopped with *****************************'s ****** for at least 13 years with three different vehicles and the service of the last two to three years has been lacklustered best. I have faithfully serviced my vehicles with them over the years regardless of price. Starting 2 years ago I had an issue where a text smashed the gasket that holds the oil into the bottom of my vehicle during an oil change and upon taking the vehicle back I was told that I had oil l... read more

Monica S's profile image
Monica S 
2 years ago

********************* killed it helping my dad get into his new car! ******* our salesman was amazing helping us out! 

Kaitlin B's profile image
Kaitlin B 
2 years ago

They were extremely rude to me, and I like other reviewers felt discriminated against for being a woman. They also ran my credit twice, once with my permission, once without. When I called back to inquire on this, *** was very rude to me. Every single person that we spoke to was extremely rude, and one woman even commented on how poor we were and how she didn't understand why we were inquiring on such an "expensive" vehicle. 

Moses M's profile image
Moses M 
2 years ago

They put a vehicle for sale in autotrader and when I called they should have told me they do not honor prices listed on autotrader. I drove a whole hour from Durham just to waste my time. he sales men are so arrogant the organization is not interested in selling cars it is just a money laundering front. 

Chad M's profile image
Chad M 
2 years ago

Abusive and assaultive to woman predatory no ethics or standards 

Robin P's profile image
Robin P 
2 years ago

Company of Liars ******************************************. ****** review has proof of lies 

Daniel A V.'s profile image
Daniel A V. 
2 years ago

The service department stole $915.95. They charged me for a part they never replaced. I spoke with their service manager and was 'assured' that the part was replaced but the original issue kept happening even after the Throttle body 'replacement'. Had a different mechanic check with his computer and same issue codes popped up with the throttle body and looked at the part. He noticed the throttle body was not new and showed oxidation as you would see in a used part. After talking with management and stating the comments from ... read more

Gina W's profile image
Gina W 
2 years ago

Worst customer service ever!! We chose this facility when a tree fell on my 2022 Acura. They are a certified Acura repair shop and could get our vehicle in the quickest compared to other shops. Funds from our insurance service were received by the collision center on June 1, 2022. They did not order parts until June 9, 2022. We were told they would not tow our car until all parts were received and they we ready to begin work. The week of June 15th we were told all parts were received with the exception of our windshield. The... read more

Frequently asked questions about Hendrick Acura

How is Hendrick Acura rated?

Hendrick Acura has a 4.7 star rating with 7,480 reviews. 

When is Hendrick Acura open?

Hendrick Acura is closed now. It will open tomorrow at 7:30 a.m. 

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