This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Since 1986 Hendrick Acura has been a premier destination for Charlotte Acura enthusiasts. Whether you're looking for something sleek and stylish, or just something practical and affordable, the team at Hendrick Acura can help you find that perfect match. With models like the ILX, MDX, RDX, RLX, NSX or TLX, there is an Acura on our lot for all lifestyles. You’ll also find a variety of certified pre-owned Acura and used cars to chose from when you visit our Charlotte location. Our finance department can help you secure a... read more
6824 E Independence Blvd, Charlotte, NC, 28227, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 7:00 p.m. | |
Tue | 7:30 a.m. to 7:00 p.m. | |
Wed | 7:30 a.m. to 7:00 p.m. | |
Thu | 7:30 a.m. to 7:00 p.m. | |
Fri | 7:30 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Your toyota dealership is dishonest,crooked and run by a bunch of slugs.Sold me a used 2014 Altima had engine problems less than 50 miles later.Anither business also found that mileage was 154222 not 92000 as what they advertised and put on sales contract.FRAUD.The management basically told me too bad.Want to give back the junk and have my money refunded.They refuse.Guess it is attorney time
Business response:
Mr. ****, Thank you for taking the time to write your review, we are truly sorry we were unable to provide you with a response that was to your satisfaction. Despite our dealership's commitment to accommodate customer needs and requests as much as possible, we are not able to speak to the validity of an independent shop and how they do business. It is confusing why or how the representatives from your independent repair facility came about determining that this Nissan had 150k plus miles. We can assure you that the milage p... read more
Your toyota dealership is dishonest,crooked and run by a bunch of slugs.Sold me a used 2014 Altima had engine problems less than 50 miles later.Anither business also found that mileage was 154222 not 92000 as what they advertised and put on sales contract.FRAUD.The management basically told me too bad.Want to give back the junk and have my money refunded.They refuse.Guess it is attorney time
Business response:
Mr. ****, Thank you for taking the time to write your review, we are truly sorry we were unable to provide you with a response that was to your satisfaction. Despite our dealership's commitment to accommodate customer needs and requests as much as possible, we are not able to speak to the validity of an independent shop and how they do business. It is confusing why or how the representatives from your independent repair facility came about determining that this Nissan had 150k plus miles. We can assure you that the milage p... read more
I have been returning my 2015 GMC truck to the Hendrick dealership here in Florida for service. I don't put very many miles on it so other than a couple of software recalls, I have just had oil changes. Now the oil change for these new vehicles cost close to $100. So this last time I noticed the oil life hadn't been reset. Being suspicious of past experiences with dealerships, I always mark my oil filters with a sharpie- that way I can tell if at least the filter was never changed. Well I crawled underneath and checked for m... read more
I have been returning my 2015 GMC truck to the Hendrick dealership here in Florida for service. I don't put very many miles on it so other than a couple of software recalls, I have just had oil changes. Now the oil change for these new vehicles cost close to $100. So this last time I noticed the oil life hadn't been reset. Being suspicious of past experiences with dealerships, I always mark my oil filters with a sharpie- that way I can tell if at least the filter was never changed. Well I crawled underneath and checked for m... read more
My name is**************, I recently leased a Chevy ZR2 truck from Hendrick Chevy in Charlotte in Independence. I have 3k miles on my truck and have already had transmission issues. The issue with the 8 speed Chevy transmission is known and documented however I've taken the car in 4 times and the dealership refused to acknowledge there is an issue. Not only have they had my car for over a week, they refused to give me a loaner car and have been board line unresponsive. It's extremely disappointing because I love the truck, C... read more
Horrible dealership and should be shut down! I'm a collision general manager trainer for the biggest repair company in the world so I know plenty about cars. First they sold me a "certified MDX" that wasn't calibrated correctly so it didn't know how far away from other vehicles I was. Second they sent my warranty refund to the wrong bank and after numerous emails and calls I have not received a call back. What a joke...
My name is**************, I recently leased a Chevy ZR2 truck from Hendrick Chevy in Charlotte in Independence. I have 3k miles on my truck and have already had transmission issues. The issue with the 8 speed Chevy transmission is known and documented however I've taken the car in 4 times and the dealership refused to acknowledge there is an issue. Not only have they had my car for over a week, they refused to give me a loaner car and have been board line unresponsive. It's extremely disappointing because I love the truck, C... read more
There were 3 Buick Encore's listed for $10, 595 and 22 listed for $11, 690. When I got here, I got a story about how their website was wrong and it was a third party vendor's fault. I stated if they know it's incorrect they need to put a disclaimer that their prices are incorrect so people don't waist their time. I went in ready to pay cash, but now I don't care of I have to pay $10,000 more somewhere else now, I won't purchase a thing from them. That is false advertising and unfair business practice and needs to be reported... read more
Sold me a truck for 10k more than the value promised a warranty but had to cancel due to they sold me a truck with no emissions
Hendrick Acura has a 4.7 star rating with 7,167 reviews.
Hendrick Acura is closed now. It will open on Monday at 7:30 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com