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Harper Acura

4.9

About this business

Harper Acura, official Acura sales and service in East Tennessee 

Location details

9739 Kingston Pike, Knoxville, TN, 37922, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:30 p.m.
Tue7:30 a.m. to 6:30 p.m.
Wed7:30 a.m. to 6:30 p.m.
Thu7:30 a.m. to 6:30 p.m.
Fri7:30 a.m. to 6:30 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.93,298 reviews
Select a rating
Paula Pickens Scott's profile image
Paula Pickens Scott 
recommend  Recommended
5 years ago

Excellent service and reasonable rates 

Angela Weaver's profile image
Angela Weaver 
recommend  Recommended
5 years ago

They really know how to treat their customers from the time you walk in to the showroom up until you sign the paperwork. 

Clara Cline Downs's profile image
Clara Cline Downs 
recommend  Recommended
5 years ago

Harper service department staff is very courteous and thorough. I do think it was better for customers when you could make appointments for scheduling service. However when the unexpected happens it’s great to just stop in to get the problem fixed. I recently had a tire leak and had to get it taken care of immediately. The service took care of everything. I also appreciate the waiting accommodation. 

Jessica Fox's profile image
Jessica Fox 
recommend  Recommended
5 years ago

Steve in service is the best. Well the whole service department is amazing. 

Sherry Tallent's profile image
Sherry Tallent 
recommend  Recommended
5 years ago

The friendly staff both in sales and service. 

Ronnie Ray Brunson's profile image
Ronnie Ray Brunson 
recommend  Recommended
5 years ago

The service at Harper Acura was very good. Vehicle was serviced and washed when I picked it up. Everyone is courteous, helpful, and knowledgeable. This is a good dealership with good people. Steve, Courtney, and Richard took care of everything for me and I appreciate it.😀 

Amanda Adams Townsend's profile image
Amanda Adams Townsend 
recommend  Recommended
5 years ago

I recently had new front and rear brakes installed in my 2014 MDX. I was issued a loaner car so I could continue with my errands while my new brakes were being installed. Patrick kept me informed about a couple things that were found during my inspection by the mechanic. Although I was not present to see what he found, I was sent a video by the mechanic and he walked me through other areas of concern he found. It's one thing to be told of something that will need future attention, but it's another wonderful thing to be sent ... read more

Lois Shanks's profile image
Lois Shanks 
5 years ago

Fraudulent work. Uncooperative. Damages interior and refuses to repair their error. Does not take responsibility for their staff. Patrick, the new service writer needs to be removed. Poor decision by Acura. 

Dwight Reichter's profile image
Dwight Reichter 
recommend  Recommended
5 years ago

I've been taking my cars to Harper Acura for service for 20 years because they are honest and dependable. I went away to a different brand for 6 months and caught the service department in a lie, sold the car and went back to Harper Acura. 

Frequently asked questions about Harper Acura

How is Harper Acura rated?

Harper Acura has a 4.9 star rating with 3,298 reviews. 

When is Harper Acura open?

Harper Acura is open now. It will close at 6:30 p.m.  

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