Greyhound Bus Lines's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Greyhound Bus Lines

3.4

About this business

Location details

1001 Filbert St, Philadelphia, PA, 19107, United States

Get directions
WeekdayScheduleStatus
Mon5:30 a.m. to 2:00 a.m.
Tue5:30 a.m. to 2:00 a.m.
Wed5:30 a.m. to 2:00 a.m.
Thu5:30 a.m. to 2:00 a.m.
Fri5:30 a.m. to 2:00 a.m.
Sat5:30 a.m. to 2:00 a.m.
Sun5:30 a.m. to 2:00 a.m.
3.43,996 reviews
Select a rating
Stefanie Guindon-Hjermstad's profile image
Stefanie Guindon-Hjermstad 
7 years ago

Why does Greyhound refuse to protect its passengers and willfully allows ICE raids? At this point anyone riding a Greyhound should be wary and suspicious before they start allowing generalized random police searches of all passengers. 

Elizabeth McDowell's profile image
Elizabeth McDowell 
7 years ago

The Experience was nice, the people in both locations were great!!! Everything was on schedule, and no real delays 

Riss Vandal's profile image
Riss Vandal 
7 years ago

Long delays are a common occurrence. In fact, sometimes their bus doesn’t even show up. And then trying to get a refund? Total joke. Expect to get no refund or at best a fraction of the original ticket cost. It’s also worth mentioning that one morning one of the ticketing ladies nastily told me “don’t quit your day job” just because I signed some paperwork on the wrong line. Bottom line? Greyhound is never pleasant. 

Paul Ley-Harris's profile image
Paul Ley-Harris 
7 years ago

Bus needs to improve service by boarding passengers on time 

Adeniyi Modupe Junaid's profile image
Adeniyi Modupe Junaid 
7 years ago

How could a driver drove us for four hours from Pittsburgh enroute New York City, then said he is no longer going and returned us back to Pittsburgh? If one has flight to catch up with, what would have happened. The experience nearly caused me missing my flights in New York because the other driver that drove the next bus they arranged for us, kept on stopping at many of their centers. 

Monica Bansky's profile image
Monica Bansky 
7 years ago

My daughter was traveling to Fort Wood in Missouri. She was supposed to be taking Greyhound from the airport in St Louis to Ft Wood at 6 pm. She was told it was delayed by 3 hours. Then at 10 pm she is told the bus is in New Mexico and they don’t know why. She was told the next bus was at 11 pm tomorrow night!!! Seriously?? She is now going back to the airport USO to sleep in the terminal. Nice going Greyhound. Total lack of respect for our military (there are 2 other soldiers there waiting for this bus too). Oh, and your re... read more

Yula B Rodriguez Liria's profile image
Yula B Rodriguez Liria 
7 years ago

@GreyhoundBus currently riding on my way to NYC. Horrible, outdated bus. The air conditioning unit sounds/looks like is gonna explode. The noise is unbearable. The bus is so deteriorated, ready to be taken to the museum. $52 ride p/p. Highly disappointed. (*driven very pleasant*) 

Howard Brown's profile image
Howard Brown 
7 years ago

Greyhound is starting to b really SHITTY.....constantly late, and they never give you any pertinent info when it comes to your bus, they just say it’s delayed! And their refund/ complaint policy is obviously a sham, since they’ve not once responded to mine! 

Jennifer DeCroce's profile image
Jennifer DeCroce 
7 years ago

Frequently asked questions about Greyhound Bus Lines

How is Greyhound Bus Lines rated?

Greyhound Bus Lines has a 3.4 star rating with 3,996 reviews. 

When is Greyhound Bus Lines open?

Greyhound Bus Lines is open now. It will close tomorrow at 2:00 a.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com