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Good Samaritan Hospital

4.4
  • San Jose, CA

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Location details

2425 Samaritan Dr, San Jose, CA, 95124, United States

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4.45,686 reviews
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Sabrina Sadie's profile image
Sabrina Sadie 
4 years ago

ABSOLUTE WORST HOSPITAL EVER! Under educated, money hungry, careless staff. My loved one put their trust in this facility for KNEE PAIN & DID NOT MAKE IT OUT ALIVE! Save yourself & your loved one & DO NOT go to this hospital! DO YOUR RESEARCH! READ FULL 10 PAGE REPORT! Go to https://www.floridahealthfinder.gov/ & READ THE AHCA FINDINGS ON THIS HOSPITAL FULL OF NEGLECT, DEATH, OVER DOSING PATIENTS, and SO MUCH MORE! 

Business response:

Thank you for leaving your feedback. We would appreciate the opportunity to hear more about your experience. Please reach out to our patient care team at 813-916-0732 at your convenience. 

Cyndi Riley's profile image
Cyndi Riley 
recommend  Recommended
4 years ago

Everyone was super friendly from pre op to the surgery to the overnight stay. Food was good as well. :) For my first time actually spending the night in the hospital, it was a wonderful experience with such caring staff. 

Business response:

We appreciate you taking a moment to provide your feedback as it is truly valuable to us. We will be sure to pass your compliments along to the team! 

Gladys Colon's profile image
Gladys Colon 
recommend  Recommended
4 years ago

He estado hospitalizadA tres veces diferentes pisos las enfermeras muy atentas entran al cuarto cada rato verificando q todo este bn y si necesitas algo en sala de emergencia igual estuve ayer 16 de dic.en sala emergencia a las 11am y el equipo de trabajo extraordinario me trataron como fam.espero continúen así con ese gran servicio . DLB a todos 

Orlando Morales's profile image
Orlando Morales 
4 years ago

Looking at the reviews and all the bad experiences that many people have lived with this place, we all the citizens should call the attention of the politicians recently elected to make something about this place. Conduct investigations that end in the revocation of this place operating permits and licenses. 

Business response:

Patient experience and safety are a top priority. We review, investigate and respond to patient's feedback to improve where it's needed. Let us know if you have any patient experience that felt short of expectations by emailing us directly to ORMC.CustomerService@hcahealthcare.com with your contact information. 

Crystal Miller's profile image
Crystal Miller 
recommend  Recommended
4 years ago

Despite my accident and 3 broken limbs. This has been one of the best hospital experiences I've had as a nurse or a patient. The hospital is very clean and everyone is professional and knowledgeable. I have had the most amazing care, from the moment the ambulance picked me up, to the emergency room staff who received me, the doctors and nurses who treated me in the emergency room, the surgeons, doctors, med surg 2 floor staff, the nurses, care partners, physical therapist and so on that have been very caring, attentive and t... read more

Bruce Egolf's profile image
Bruce Egolf 
4 years ago

I was just at Mission Urgent Care in Franklin. I was very disappointed in your Covid screening. I observed 2 individuals enter and go through screening and then proceed to check-in. Neither was properly wearing a mask. Both individuals had the mask clearly below there noise the entire time they were there and where not challenged. I think that is totally unacceptable for a health care provider. I did not feel safe! 

Melissa Pitt's profile image
Melissa Pitt 
4 years ago

No integrity. My dad dies and they wait till the last day of estate claiming to file against him. Pathetic. 

Melissa Pitt's profile image
Melissa Pitt 
4 years ago

No integrity. My dad dies and they wait till the last day of estate claiming to file against him. Pathetic. 

Feliciano Maria Del's profile image
Feliciano Maria Del 
4 years ago

That hospital is a Nightmare😭😭😭The Nurses makes to many mistakes and the managment team don’t care😭😭😭Ese hospital es un Horor😭😭😭Los empleados no estan entrenados y los gerenciales no les importa.Piénsenlo 2 veces no vallan🙏🙏🙏 

Business response:

Spanish: Gracias por compartir estos comentarios, María. Nos tomamos muy en serio estas inquietudes y agradeceríamos la oportunidad de discutir sus observaciones. Puede comunicarse con nosotros por correo electrónico en ORMC.CustomerService.com. Por favor Incluya su información de contacto. English: Thank you for sharing this feedback, Maria. We take these concerns very seriously and would appreciate the opportunity to discuss your feedback offline. You can reach us by email at ORMC.CustomerService.com. Please include your c... read more

Frequently asked questions about Good Samaritan Hospital

How is Good Samaritan Hospital rated?

Good Samaritan Hospital has a 4.4 star rating with 5,686 reviews. 

When is Good Samaritan Hospital open?

Good Samaritan Hospital is open now. It is open 24/7. 

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