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Good Samaritan Hospital
- San Jose, CA
About this business
Location details
2425 Samaritan Dr, San Jose, CA, 95124, United States
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No insurance no care was gonna do test but no insurance they sent him home with a brain injury
Business response:
We take concerns like this very seriously. While we are unable to discuss specific encounters publicly due to privacy laws, we would greatly appreciate the opportunity to discuss this with you offline. We've shared this feedback with our patient advocacy department, and they would like to speak with you personally. The patient advocacy team is available to receive calls from Monday-Friday from 8am-5pm. At your convenience, please contact them at 615-769-7170.
No one should have to wait 5.5 hours to get pre-surgery blood work done. My appointment was at 1pm & I left your facility at 5:30pm. Ridiculous!
After triage, we’ve been sitting here 4 hours. X-rays done, Covid test done...that’s it. No communication from anyone. People are frustrated and leaving like crazy. Getting ready to leave.
Business response:
Thank you for taking the time to share your concerns with us, Sandy. We would like to discuss this further with you but not through social media due to privacy considerations. Please call us at 813-916-0732 and we will be able to more fully address your concerns.
RecommendedBusiness response:
Thank you for the positive feedback, Nicie! We love seeing great ratings like this.
RecommendedI recently had two days of back surgery at Texas Orthopedic Hospital. Every aspect of my stay was excellent from the cleaning staff, meals staff, nurses and Doctors. Thank you!
Business response:
Thank you for taking the time to leave your feedback, Mike! We will be sure to pass your comments along to our staff!
Not a good experience at all. As a diabetic going in with stomach pains and nausea I was thinking I would get some real help but once I told them I didn't have insurance I got a "take your meds and come back if the symptoms get worst" convo. I asked for a cup of water and was denied. I went to Tampa General the next day and was diagnosed with diabetic ketoacidosis, I was in ICU for 3 days. They treated me despite me not having insurance and also helped me pay for my prescriptions. I'll never go to Brandon Regional Hospital a... read more
Business response:
Thank you for taking the time to share your concerns with us. We are sorry that you did not have a better experience with us. We would like to discuss this further with you but not through social media due to privacy considerations. Please call us at 813-916-0732 and we will be able to more fully address your concerns.
RecommendedWas only suppose to be there on third floor surgical one night ended up there 6 night. The nurses i had most of them amazing.(Stephanie) was the best. Made thing a little easier considering i couldn’t have visitors
My grandfather was hospitalized for a heart attack in September. He suffered a stroke during or after open heart surgery. His eyesight had been confirmed to be back, but he had days he was out of it. His nurse told me he couldn’t see in one eye, when they already confirmed he could see with both. My grandfather only got worse here, and a week before he passed in November he was transferred over to a nursing home hospital type thing, but neither Osceola regional or the other place seemed to run tests on why he wasn’t getting ... read more
Frequently asked questions about Good Samaritan Hospital
How is Good Samaritan Hospital rated?
Good Samaritan Hospital has a 4.4 star rating with 5,686 reviews.
When is Good Samaritan Hospital open?
Good Samaritan Hospital is open now. It is open 24/7.
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