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Good Samaritan Hospital

4.4
  • San Jose, CA

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2425 Samaritan Dr, San Jose, CA, 95124, United States

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4.45,686 reviews
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Sergey Khlystalov's profile image
Sergey Khlystalov 
4 years ago

Atrocious! On 10/26/2000 I came to ER with minor cut on my face. They put two stitches, doctor insisted on CT scan which showed nothing wrong and they said I can go home. I have the Kaiser Advantage insurance which includes Medicare. I am 75 years old. My plan has $50.00 co-pay for ER. Nobody asked me to pay at the exit. On 11/29/2020 I received bill from Los Robles hospital for $5000.00. I called Kaiser agent who contacted Los Robles accounting and agent said the problem fixed. Apparently, the person who entered the claim t... read more

Sergey Khlystalov's profile image
Sergey Khlystalov 
4 years ago

Business response:

We are sorry to hear you have concerns and appreciate your time. We have shared your feedback with our team so that they can look into this matter further. If you need further assistance or have further questions, please feel free to give us a call at (805) 370-4619. Best wishes! 

Kenneth Jo Alvarez's profile image
Kenneth Jo Alvarez 
4 years ago

The County has not authorized teachers vaccination, but Los Gatos Union School District somehow got their teachers vaccinated. Shady hospital, shady administrators, shady politics equal suspension of COVID-19 being available to Sam Hospital. I hope you guys lose your donations and sponsors. #samaritanhospital #covid19 #santaclaracounty 

Heidi King's profile image
Heidi King 
4 years ago

Someone should get fired over this. Pay to play isn’t a good look, particularly in the middle of a pandemic. Care to comment? https://sanjosespotlight.com/south-bay-hospital-allowed-t…/… 

Sherry Ledford's profile image
Sherry Ledford 
4 years ago

my mom has been there 24 hours with head trauma and the icu nurse was rude to me today when i called to check om her condition even though the dr told me to call anytime with concerns or questions 

Claudia Sullivan's profile image
Claudia Sullivan 
4 years ago

Give them a 1 I was discharged while in pain from an ileus that developed after surgery. While I was admitted, there was no education or treatment while pain was occurring and after discharge this resulted in my PCP advising me to return to the ER for relief. 

David Hunt's profile image
David Hunt 
4 years ago

Our Adult Son in ICU with severe head trauma. Shockingly Unprofessional attitudes among Doctors and Nurses in ICU, suppressing any family advocacy, by punitively restricting access to status updates by telephone, since families are not able to see their loved ones in hospital or be in ICU waiting area during pandemic as would normally be the case. The staff are very prickly, judgmental, unprofessional and over these months, without families present in person at the bedside and in the waiting room, the situation in this ICU h... read more

Gwen Campos's profile image
Gwen Campos 
4 years ago

I went to the Parkland ER on December 11th...barely conscious with chest pain and shortness of breath. The ER doctor and NP yelled at me for being there and not taking my "muscle pains" to my primary care doctor. 4 hours later I'm being rushed by ambulance to a real hospital that saved my life, where I had emergency heart surgery! And Parkland will not acknowledge that they messed up. Dr. Gossman said it was all about perception! Don't go to this ER unless you have no other option. 

Doug O'Neil's profile image
Doug O'Neil 
4 years ago

Worst experience ever Not only once but twice. First time after cardiac surgery. CCU almost put me in cardiac arrest. Once they sent me to a room. All communication stopped. Never saw a doctor while in my room. Gave me antibiotics on discharge and never told me what it was for. Misdiagnosed me. On and on. 

Business response:

Thank you for reaching out and please know we take these concerns very seriously. While we are unable to discuss specific patient encounters publicly due to privacy laws, we would greatly appreciate the opportunity to speak with you further about your feedback. Please don't hesitate to reach out to us with your contact information to ORMC.CustomerService@hcahealthcare.com, and we will follow up as soon as possible. Thank you. 

Frequently asked questions about Good Samaritan Hospital

How is Good Samaritan Hospital rated?

Good Samaritan Hospital has a 4.4 star rating with 5,686 reviews. 

When is Good Samaritan Hospital open?

Good Samaritan Hospital is open now. It is open 24/7. 

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