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Good Samaritan Hospital
- San Jose, CA
About this business
Location details
2425 Samaritan Dr, San Jose, CA, 95124, United States
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This hospital is the worst from registration to imaging!!!!
Business response:
Alyce, please know we take concerns like this very seriously. We appreciate you bringing this to our attention. We shared this with our leadership team and are aware a leader has followed up with you directly. We greatly appreciate the opportunity to have discussed this experience. Should you need additional follow-up, please let us know. Thank you.
RecommendedMy mom, Betty Martin, had robotic surgery and really enjoyed her stay. All of the nurses in the robotic recovery wing were fabulous!
My 90 year old mother was taken to Brandon ER at 7PM yesterday January 27, 2021 and she is still in the ER on a gurney. She was tested negative for COVID but I will have her recheck when she gets out of there. Patients are supposed to be turned every 2 hours to prevent bedsores but she is still waiting waiting for 27 hours lying on her back in the ER. Staff nurse or doctor will not answer or return call to family. Visitor is 1 in 24 hours. Very disappointed. She may be dead before she gets a bed.
Business response:
Nandy – we appreciate you taking the time to write this review. Your comments have been shared with our patient care team. Please call us at 813-916-0732 and we will be able to more fully address your concerns.
I went into the emergency room after going in to the urgent care earlier the day before with a busted hand that was black and blue and purple And I knew I needed some kind of x-rays or something needed to be done since urgent care said an mri would probably be needed.They refused to listen to me and what I have already been told by the urgent care and so they did what they wanted to do, took an X-ray, went over it, gave me a Tylenol, pat my head and basically put me on my way without any regard on how I felt or what I’ve exp... read more
This hospital transported my 9 year old son to another hospital (no medical event was occurring that would indicate the need for a transfer) WITHOUT my consent - I am his mother. Zero stars.
Business response:
Thank you for sharing this review with us. Please know we take concerns like this very seriously. While we are unable to discuss specific encounters publicly due to privacy laws, we would greatly appreciate the opportunity to discuss this with you offline. We've shared this feedback with our patient advocacy department and they would like to speak with you. The patient advocacy team is also available to receive calls from Monday-Friday from 8 a.m.-5 p.m. at 615-338-1198.
RUN!!! DO NOT USE this hospital! I have worked in inpatient hospitals for almost 24 years. My father was brought in by ambulance for a heart attack in Dec 2020 and the level of unprofessionalism and rudeness from a few of his nurses in ICU to Dr Ni, one of his Internal Medicine doctors is appalling. The ICU on the 3rd floor is absolutely disgusting and dirty. It was witnessed numerous times by myself where the nurses would come into my Dad's room UNGLOVED to mess with his IV lines and alike. With the amount of gunk clearly v... read more
Business response:
A member of our leadership team would like to personally speak with you. Please call (407) 833-7567 at your earliest convenience.
Recommendedneed. very. ill. many. health. problems. need. help. please
Business response:
Thank you for reaching out. Please call TriStar MedLine at 615-342-1919 and one of our representatives will help you find a provider that may assist you. If you have are experiencing a medical emergency, please call 911 or visit your nearest emergency room.
RecommendedNURSE RIGO == Thank you for the care you have given me under the supervision of LEADER NURSE TIFFANY, during my stay (surgery) at BRH 5A (JAN. 2021). YOU SHOULD BE COMMENDED FOR THE FINE DEDICATION YOU HAVE SHOWN. DURING THESE HARD TIMES IT MUST BE DIFFICULT TO WORK UNDER PRESSURE. BUT YOU WENT THROUGH YOUR DAILY TASTS WITH COMPOSURE AND ASSURRENCE a positive declaration intended to give confidence; a promise THAT ALL WILL BE WELL. Once again Thank you NURSE RIGO ! stay safe & above stay blessed.
Frequently asked questions about Good Samaritan Hospital
How is Good Samaritan Hospital rated?
Good Samaritan Hospital has a 4.4 star rating with 5,686 reviews.
When is Good Samaritan Hospital open?
Good Samaritan Hospital is open now. It is open 24/7.
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