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Good Samaritan Hospital
- San Jose, CA
About this business
Location details
2425 Samaritan Dr, San Jose, CA, 95124, United States
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RecommendedMy wife and I just had our 3rd child a few days ago. Everyone was so nice there. They treated her how a patient should be treated, and hey, even I got fed. Only bummed that the cafe is only for staff, but its all good. Hospital wasnt bad.
Morgan (Front Desk Nurse in ER) Extremely unprofessional. Would not recommend.
RecommendedMy father was airlifted to this hospital on New Years. The staff was amazing and went above and beyond to care for him. Especially a nurse named Sarah in the Cardiac Telemetry department. Wish more people truly loved what they do, makes a world of difference when the family is worried sick.
We just had an extremely poor experience in the ER trying to get my little boy, who is autistic, seen after a grand mal seizure. I was told in a very rude and obnoxious manner that it would be 2 hours before he would be taken in. I would add that although I was upset, I was extremely polite. No compassion at all from the front desk person, he seemed absolutely annoyed that I even approached him. Something’s wrong when a young child is put at the bottom of the list.
Business response:
Thank you for sharing this feedback. We take these concerns very seriously and would appreciate the opportunity to discuss your feedback offline. Please send us a private message with your contact information for our patient advocacy team.
If you have another option, DO NOT GO HERE. Every time I've come in, the incompetence has been rampant, not to mention once they put me on a DIRTY BED AND LEFT ME IN A CROWDED HALLWAY FOR OVER AN HOUR! They don't care at all about the patient, just how many tests and procedures they can do to jack up your bill. Every person I know who has had to come to BRH has had similar experiences. STEER CLEAR. they DO NOT have your best interest at heart.
Business response:
Thank you for leaving your feedback. We would appreciate the opportunity to hear more about your experience. Please reach out to our patient care team at 813-916-0732 at your convenience.
RecommendedI had the most amazing experience when I too my daughter to the ER! She was in the middle of a pretty bad episode and when I told the doc and nurse what was going on, they were super supportive and the nurse turned to me and asked ok what cocktail works for her because everyone is different. I was so shocked , but learned that her child has it as well and knew exactly what I was going through.
RecommendedDelivered my kids here. No problems and icu is great.
Frequently asked questions about Good Samaritan Hospital
How is Good Samaritan Hospital rated?
Good Samaritan Hospital has a 4.4 star rating with 5,686 reviews.
When is Good Samaritan Hospital open?
Good Samaritan Hospital is open now. It is open 24/7.
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