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Good Samaritan Hospital
- San Jose, CA
About this business
Location details
2425 Samaritan Dr, San Jose, CA, 95124, United States
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absolutely the worst experience i have ever had. they try and act so helpful nut at the same time dont so anything in a timely matter. they act so scared to have any contact with patients and think we will leave our loved ones alone here. absolutely not. terrible people
Business response:
We are very sorry to hear about this experience and thank you for sharing it with us. We are sharing your feedback with our Quality Director and will make every effort to address the concerns you listed. If you would like to speak to a patient advocate, please call (615) 769-7170.
I wouldn’t recommend a health system that knows one of its employees is harassing members of the community. Their lack of response speaks volumes.
absolutely the worst experience i have ever had. they try and act so helpful nut at the same time dont so anything in a timely matter. they act so scared to have any contact with patients and think we will leave our loved ones alone here. absolutely not. terrible people
Business response:
We are very sorry to hear about this experience and thank you for sharing it with us. We are sharing your feedback with our Quality Director and will make every effort to address the concerns you listed. If you would like to speak to a patient advocate, please call (615) 769-7170.
My wife is home and trying to sleep after 6 hours of vomiting and severe stomach pain, the last two and a half hours in this ER. She was holding out until they called back a young man who came in after us with (and I know you wont believe me) but toenail fungus. I wish I was lying. I know this because we sat right across for him for two hours. Please, if it’s a true emergency please, if you love your family, go somewhere else....unless you have toenail fungus.
Business response:
Thank you for reaching out and please know we take these concerns very seriously. While we are unable to discuss specific patient encounters publicly due to privacy laws, we would greatly appreciate the opportunity to speak with you further about your feedback. Please don't hesitate to reach out to our Risk Manager at 850-49404161 or private message us your contact information, and we will follow up as soon as possible. Thank you.
RecommendedI was there for 3 days and had surgery. All of the staff were amazing. They were very attentive and helpful.Very thankful they were able to do my surgery. I highly recommend this hospital.
My fiancé has been on the oncology floor (not covid units) for one day and I’m shocked at how badly she’s being treated. No covid symptoms and nowhere near the covid infested area and there are no visitors allowed. She can’t walk and when she calls her nurses and they don’t come. When they do, they’re rude. They didn’t give her an option on what cafeteria food she wanted, when they gave others options and diet has nothing to do with her treatments. They won’t give her any information about how long she’ll be in there or what... read more
my mother has not been told nothing about her care. they won't even take her to the bathroom when she ask. they don't return calls from family. they won't allow visitors. we dropped off phone charger they have yet to give to her. she is being mistreated. I have never in my life been so disappointed with treatment from mission. I'm getting a lawyer and we shall see how many more people will be mistreated. I know people are tired in medical field because of covid but gives you no right to behave like this.
RecommendedThe best nurses in labor & delivery. Very pleased. Very thankful to have had such supportive and helpful nurses. Highly recommend. ❤️
Business response:
Thank you for taking the time to leave your feedback, Mariela! We will be sure to pass your comments along to our Labor & Delivery team.
Frequently asked questions about Good Samaritan Hospital
How is Good Samaritan Hospital rated?
Good Samaritan Hospital has a 4.4 star rating with 5,686 reviews.
When is Good Samaritan Hospital open?
Good Samaritan Hospital is open now. It is open 24/7.
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