Good Samaritan Hospital's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Good Samaritan Hospital

4.4
  • San Jose, CA

About this business

Location details

2425 Samaritan Dr, San Jose, CA, 95124, United States

Get directions
4.45,686 reviews
Select a rating
Angel González's profile image
Angel González 
4 years ago

Bad reviews about this hospital!! 

Business response:

Patient experience and safety are a top priority. We review, investigate and respond to patient's feedback to improve where it's needed. If you have any patient experience that felt short of expectations, please dont hesitate to reach out by emailing us directly to ORMC.CustomerService@hcahealthcare.com with your contact information. 

Pauline Elkins Breaux's profile image
Pauline Elkins Breaux 
recommend  Recommended
4 years ago

If you need surgery you need to come here ! Dr. V. Mathews great knees... both of mine ! Husband had knee & ankle done !!!’ Had both of us on same floor for knee replacement surgery Back to back doing great ! May 14 his ankle! Mine right knee June 1 than both 6 weeks later !!!!! Best thing we ever done & very Happy with it ! Friends used Beaumont & there knees don’t look good ! done as good as us pictures 1 st week bandaids off .... 4 months later now u can’t see it at all ! 

Anonymous's profile image
Anonymous 
4 years ago

My husband had brain surgery at Fawcett and appeared to be recovering, except for unexplained lung issues. Because of COVID, they cancelled visiting 10 days ago, so he’s faced all of this alone. Now on top of all this he contracted COVID in the ICU, obviously from staff. So Fawcett Memorial has made his situation even more perilous for him and still wont let me see him. I so wish we had gone to another hospital. I believe he would have recovered already. Our choice of Fawcett may prove fatal. Update: 

Scott John's profile image
Scott John 
4 years ago

The line just to get in for visiting hours. 2029 got have a better plan then this. 

Business response:

Thank you for leaving your feedback. Please contact our patient safety team at 813-916-0732 if you would like to discuss your concerns further. 

Ahmed Irfan Mujeebuddin's profile image
Ahmed Irfan Mujeebuddin 
recommend  Recommended
4 years ago

Highly experienced team in everything they do. Great leadership 

Dolores Standlea's profile image
Dolores Standlea 
recommend  Recommended
4 years ago

Northwest Hospital in Calallen is the best. The drs and medical staff treat you with the utmost respect and care. Thank you all for everything you'll fo!! 

Business response:

Thank you for the positive review. We will sure to share your kind words with our staff. 

Annie Waweru's profile image
Annie Waweru 
4 years ago

Racist hospital unfortunately, and don’t care whose life they destroy! Most hospitals are there to help but not St David’s Round Rock! 

Business response:

Annie, please contact Emily Marcus by calling 512.341.5286 so we can talk with you further. 

Annie Waweru's profile image
Annie Waweru 
4 years ago

Racist hospital unfortunately, and don’t care whose life they destroy! Most hospitals are there to help but not St David’s Round Rock! 

Business response:

Annie, please contact Emily Marcus by calling 512.341.5286 so we can talk with you further. 

Shawnda Sobotik's profile image
Shawnda Sobotik 
4 years ago

My mother went to the ER, crying in excruciating pain and they basically dismissed her! Her ankle is swollen, red, etc and all they did was give her some over the counter bs! This was a few days ago and she’s still in so much pain, she’s about to amputate her own leg. I’ve told her to not pay them one cent and to file a complaint. Idk which Dr she saw, but whomever it was should not be in the medical field!! 

Business response:

Thank you for taking the time to let us know about your experience. We are very sorry to here this and would appreciate the opportunity to discuss it in further detail. If willing, could you please send your name, number and the best time to reach you to mcal@medicalcityhealth.com and we will have the appropriate Director reach out. Thank you again for letting us know and we look forward to speaking with you soon 

Frequently asked questions about Good Samaritan Hospital

How is Good Samaritan Hospital rated?

Good Samaritan Hospital has a 4.4 star rating with 5,686 reviews. 

When is Good Samaritan Hospital open?

Good Samaritan Hospital is open now. It is open 24/7. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com