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Good Samaritan Hospital
- San Jose, CA
About this business
Location details
2425 Samaritan Dr, San Jose, CA, 95124, United States
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I had a terrible experience at the Portsmouth ER in Dover and now I’m trying to get financial assistance for my balance and I’m told I have to owe at least $1200 and be able to pay at least $25. No help at all so I guess I will end up in collections. I have f/a at WD and Exeter. I wish I knew it wasn’t WD.
Business response:
Sandi, thank you for your honest feedback and please accept our sincere apology for any frustration regarding your bill. We aim to be transparent in our billing processes and would appreciate the opportunity to discuss this further and provide more clarity. Feel free to contact us at 603-433-6980 or privately message us your contact information and we will have someone reach out as soon as possible. Thank you.
I work for a tristar hospital, but God forgive me for taking my 67 year old girlfriend to Sky line! 5 hours in a hot holding room on a gurney with no pillows. She had to threaten to pull out her tubes to finally get a drink of water! If you can't give quality care in a timely manner please send Gwen Warren to CENTENNIAL NOW! 😡
Been here 3 days took me going off on my doctors for them to give me a actual update on my health not to mention they not sure what’s wrong with me. Nurses are amazing but like I said Doctors here are horrible and have attitude when you want to understand what’s going on with your own health.
Business response:
Thank you for taking the time to let us know. We are having the Director of Quality follow up with you today to discuss options and your concerns. Thank you again for taking the time to let us know.
RecommendedOutstanding knowledgeable and wonderful staff! I went in several months ago to get shots in the base of my thumbs for severe arthritis pain at the Burn.and Reconstructive Hand Center at Swedish. The doctor - Dr. Syre?? did an amazing job skillfully using sonogram to properly.place the needle. I left the office without ANY PAIN whatsoever! Today after stupidly going to another orthopaeduc practice (because it was a shorter drive) I left the office with severe pain from the shots and hours later the injection site is still thr... read more
RecommendedAmazing care in the labor and delivery/maternity ward. I’m so glad we made the change to deliver at Portsmouth. From the second we walked in we received top notch care and service. The staff from the doctors to room service were all incredible. Even though they were really busy, we never felt rushed or forgotten about. I cannot thank everyone enough.
Recommendedonce again, I was treated with upmost care and concern. pretty silly when you'd rather stay one more night cause the staff are so wonderful. all involved in my surgery were just fabulous and i just cant say enough good here. my surgery was hardware removal with Dr syre at 11am and ANYONE involved in my care...God bless you and you all should get a big fat raise!!! thank yall from my heart!!!
Had surgery for a broken hip and the doctors never got my pain under control. I'm still in miserable pain. Been home 2 days, and received no post OP instructions.Definitely would not return ever as a patient. Kim Trent
Business response:
Thank you for taking the time to let us know about your experience. We are very sorry to hear this and would appreciate the opportunity to discuss it further. If willing, could you please send your name, number and best time to reach you to mcal@medicalcityhealth.com? Once received, we will have the appropriate Director reach out to discuss your experience. Thank you again for letting us know and we look forward to speaking with you.
RecommendedMany of the Tri Star hospitals have their Covid visitation policy online, some vary, Skyline does not. My father is at Skyline, I flew 1600 miles to see him, he is in a regular room. I was told I cant because the rule is one visitor for the duration of the visit. Where is this posted? I appreciate Covid concerns and screening, but Skyline today lost all the respect I had for it. Other locations in Nashville allow for some exceptions or more than one visitor during a duration of stay.
Business response:
Thank you for reaching out and bringing this matter to our attention. We are sorry to hear about the communication and visitation issues you experienced. Please give us a call at 615-769-7266 so that we can speak about this further. Thank you.
Frequently asked questions about Good Samaritan Hospital
How is Good Samaritan Hospital rated?
Good Samaritan Hospital has a 4.4 star rating with 5,686 reviews.
When is Good Samaritan Hospital open?
Good Samaritan Hospital is open now. It is open 24/7.
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