Germain Honda of Ann Arbor

lynnmalinoff 

on DealerRater

11 years ago

My only complaint is that Joel's quote, when I pursued quotes from other dealers, was $1000 more. Bob,during my last purchase, gave me a quote that could not be matched (2010). I had hoped to have the same experience. In the end, the price came down to match the other dealers. I suggest you revisit this....because I, in part, chose to return to the dealership so I would not have to haggle....and then, I did have to! For the record, it is because I love the service department that I pursued the negotiation and purchase at Ger... read more

Breeda 

on DealerRater

11 years ago

Evan Carrier is an extraordinarily helpful, genuine and nice sales consultant. He answered every question and concern with honesty and integrity and truly made us feel that we were his most important customers. We bought our Honda on one of the coldest and snowiest days of the year and Evan made sure our vehicle was immaculate and perfect in every way. If you need a Honda, go see Evan Carrier. He will take good care of you. 

JTRell 

on DealerRater

11 years ago

My salesman, and the whole professional staff at Germain Honda were great to work with. They were efficient, knowledgeable, and simply great to work with. No pressure sales, No gimmicks, No surprises at the end, which I have gotten at other dealerships. Jeff showed me the prices of used cars in the area, using a website, so I didn't have to shop around to know that I was getting a fair price. Seems like the internet has made buying a used car more like a commodity purchase. So the sales experience and staff are what makes a ... read more

curlydo48 

on DealerRater

11 years ago

This was not my first experience with this Honda dealership. I leased my first Honda, an Accord, in the mid 80's. The staff has always been exceptionally easy to work with, efficient, caring, thorough, and completely professional. This refers to everyone from the receptionist in the showroom (a new addition) to the technical staff in the service area. I have been in this dealership numerous times over the years and have always had a pleasant experience. I have "goofed up" about a couple of things during our long-standing bus... read more

YesJustWolf 

on DealerRater

11 years ago

Heather DeFoe took good care of me: holding the car I wanted while I got financing even though there was a waiting list behind me for it. She knew the car and gave me a great walk-through. She made the car-buying experience as easy as it reasonably could be. She was charming and respectful. I would absolutely go to her again for another Honda. 

MeribethPezda 

on DealerRater

11 years ago

Evan is a superb salesperson. He went at my pace, addressed every one of my questions with care, and has a unique way of presenting himself more as an expert team player than a "sales person." He was very knowledgeable and he took care of every detail. Best car salesperson I have ever worked with! :) 

CindyZhou 

on DealerRater

11 years ago

I would highly recommend Germain Ann Arbor, especially Mrs. Corky Wattles. She's very professional and cordial. She doesn't push but guide me throughout the entire process of my car purchase. We are extremely happy with the 2014 Pilot we bought. 

jclav1 

on DealerRater

11 years ago

We had visited Germain about 10 months earlier and my wife remembered how friendly Evan had been. So when we went back she wanted to talk to him again, and he was very helpful and not at all high pressure. And Clifton was very good at explaining our options concerning financing and protection plans. 

johndahl 

on DealerRater

11 years ago

I came in for an oil change and it was taken care in the express area. No problems with my car and it was taken care of in about 25 minutes.