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Germain Honda of Ann Arbor
- Car Dealers
- Ann Arbor, MI
About this business
Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way.
Location details
2601 South State Street, Ann Arbor, MI, 48104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I didn't have to wait for an appointment, the service was done completely and efficiently, the discounts provided by coupons were much appreciated, great car wash!
Business response:
Thank you for allowing us the opportunity to provide service to your vehicle. Best Regards, Jim Farkas General Manager
The reason why I am sharing my experience is because I was very pleased with Germain Honda. The manager, sale consultant and finance officer were so personable, knowledgeable and made the whole experience a good one. We went to many other dealers to shop for a vehicle and our experiences at the other dealers were all high pressure and stressful. Germain was different and I would definitely recommend them to friends! Ask for Luis Downey!
Business response:
Thank you for your business and your kind review. Here at Germain Honda of Ann Arbor we believe in providing a stress free environment for our clients. Please let us know if there is anything further we can do for you. Best Regards, Jim Farkas General Manager
I just purchased my very first car from Germain of Ann Arbor. After searching at other dealerships, being disappointed in the manner in which I was treated elsewhere, I would assume because of my young age, I found this dealership extremely refreshing! From the moment I walked in the door the salesmen and staff were very inviting, welcoming, friendly, and extremely helpful! With this being my first vehicle purchase I was inexperienced and had plenty of questions, but everyone was very patient with me and help me through ever... read more
Business response:
Thank you for allowing us to be a part of your first car buying experience. We greatly appreciate your business and your kind review. You had to go there.....GO BLUE!!! Best Regards, Jim Farkas General Manager
Steve was very courteous and professional, he called me several times during the day to keep me updated, he explained everything, made the right recommendations. It was a really pleasant experience. I would like to recognize Don Durham as well, he helped me in the past. Both employees deserve special recognition. I did not get the same service from Brad Stegemann, he was the first one I met when I entered the building.
Business response:
We want to thank you for your business and your kinds words regarding your experience with Steve and Don. We do apologize if you felt this level of service was not received from all members of our team. Best Regards, Jim Farkas General Manager
Don Durham was ( as he always is, as well as other employees ) incredibly helpful, friendly, patient, and explained everything thoroughly before and after the service. I had many questions which he answered fully. He went over in great detail the list of all services done and the services which may be needed in the future. I couldn't imagine a better place to take my car for service. You are all awesome!
Business response:
Thank you for your kind words and your business. Best Regards, Jim Farkas General Manager
I met Heather Defoe after a week of searching for a Honda Insight with my husband. At that point, we had met plenty of salesmen, and I was disappointed with the whole car-shopping experience. Heather was fantastic right off the bat. She handled a miscommunication that inconvenienced us like a true professional. Meanwhile she explained what a hybrid car could do for us. On a test drive, Heather was quite informative about the features of the car--much, much more informative than the three or four other dealers we had visited ... read more
Business response:
We sincerely apologize for any miscommunication but are thrilled that Heather provided you with such a quality experience. It does make car buying much more enjoyable when you feel you are receiving accurate information and are trusting the person you are working with. We appreciate you business and look forward to building a lasting relationship. Best Regards, Jim Farkas General Manager
Stopped in for an oil change and inspection before a trip....super quick visit....everything done that I asked for...oil change, check tire pressure and battery. Taken right away...barely had time to get comfortable in the lounge!
Business response:
Thank you for allowing us the opportunity to provide you with your service needs, it's always a good idea to have your car checked before heading out on a road trip. Best Regards, Jim Farkas General Manager
My technician is listed as Mike but I don't see him on the list. Ric, the guy at the desk, is incredibly helpful and explains everything really well. He gave me a good idea of what to expect at the next service, too.
Business response:
Thank you for your business and your review. Best Regards, Jim Farkas General Manager
Christian showed me, as requested, how to check the brake fluid and the recall appointment was completed in less than an hour. I encountered no problems.
Business response:
We appreciate your business and thank you for allowing us the opportunity to provide you with your service needs. Best Regards, Jim Farkas General Manager
Frequently asked questions about Germain Honda of Ann Arbor
How is Germain Honda of Ann Arbor rated?
Germain Honda of Ann Arbor has a 4.7 star rating with 3,535 reviews.
When is Germain Honda of Ann Arbor open?
Germain Honda of Ann Arbor is open now. It will close at 6:00 p.m.
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