Germain Honda of Ann Arbor

dwernie 

on DealerRater

11 years ago

I have bought cars from many dealers and found they were all the same - However Germain Honda ended up being MUCH better. I expected the usual - sales person acting like a friend etc. My sales person was really interested in helping me find my car. She cared. The day I arrived she was VERY busy but I never felt like I was put on "hold". Despite how busy she was-I always felt she felt bad and she did make me feel comfortable and kept in constant contact with me while I episodically waited. I did not know a big sale was going ... read more

knichol5 

on DealerRater

11 years ago

Joel promptly answered my internet question about 2014 drive and sign deals and the purchase documents. Luis explained well both the Odyssey and Pilot (purchased) features. Jonathon was instrumental in working out financing with Chase for a very good 2013 Pilot deal. They also provided a Civic Fri 01-10 overnight since I had turned in my rental. I definitely recommend Germain Honda of Ann Arbor for your next vehicle purchase. Peace in Christ. Kevin D. Nicholson 

fanom 

on DealerRater

11 years ago

Luis Downey was very helpful and friendly when we visited on December 30th to purchase a new vehicle. Joel Rosentreter gave us a great price for our Honda Civic, which we love to drive very much. There are 2 things that can be improved about our experience: 1) We came in at about noon but were only able to finish 5 hours later, which is too long, although we understand the process took some time because of so many customers that day. 2) It took a while for us to get our permanent license plate after several phone calls and a... read more

carolblanchard 

on DealerRater

11 years ago

I started my search on Friday Dec 27 by walking in and asking for Jeff as he helped me with my prior purchase 7 years ago. This was a very busy time of year and Jason was gracious enough to help me get started. Jeff and I did talk a bit later when he was available and we made a plan to meet again on Monday, 12/30, to test drive a vehicle currently being checked out by Service. The vehicle was sold before I could get back but Jeff was able to help me with another selection. Both he and Jason listened to what I was looking for... read more

edieewr 

on DealerRater

11 years ago

I have been a customer many years and continue to be impressed with the staff -- politeness, friendliness and desire to explain things to the satisfaction and feeling of security of the customer. Just all around great service. I couldn't be happier with my purchase. . 

Rogsull13 

on DealerRater

11 years ago

Corky and Joel provided great service. They were easy to work with and they worked hard to find the exact car my wife and I wanted. We will come back for our next car. 

ciwillis 

on DealerRater

11 years ago

I was in the market for a new CRV. Bob and Joel helped me out and were incredibly helpful, respectful and honest throughout the whole deal. They understood where I was coming from and managed to give me exactly what I was looking for in my purchase. All in all a great buying experience. HIGHLY RECOMMENDED 

ArtemYankov 

on DealerRater

11 years ago

My wife and I purchased our first car together from Germain recently. Overall, we had a great experience thanks to our sales woman Heather DeFoe! Here's a list of factors that led to our great experience: 1) Heather gave us the perfect amount of attention. At no point did we feel pushed to make a purchase. At the same time, it was clear that Heather was working towards finding a car that suited our needs. 2) Heather gave us the facts straight up, absolutely no xx. She showed us exactly how the dealership arrives at their car... read more

JPreissner 

on DealerRater

11 years ago

Luis was prompt, professional and excellent to work with. He did not push, but allowed us to make our decisions at our own pace. We appreciated his knowledge about the cars we were interested in. He made the car purchasing experience a good one. Thanks, Luis.