Germain Honda of Ann Arbor

blkstone 

on DealerRater

11 years ago

Heather was wonderful to work with. Even though she was very busy during the times we were there, she was an extremely capable multi-tasker and always made us feel that we were important to her. She was never pushy. She was friendly and honest and helpful. And kinda funny! I would definitely recommend Heather to my friends. :-) 

Newcaryay 

on DealerRater

11 years ago

Very good experience.. I recently purchased a car from Germain and was treated very well. I worked with rob and was very happy, when rob was not there I was helped by Jeff, the gentlemen that sits next to him. Even though I was not buying the car from Jeff he still treated me like I was his own customer. When it came to pricing Jason the sales manager introduced himself and helped us finish up the sale with a very fair price. Will send my friends to Germain. 

lastnewcarnot 

on DealerRater

11 years ago

Purchasing a new car can be both time consuming and stressful. Before I stepped into any dealership I did my research on a few makes and models. I made my choice on a Honda Civic based on trade journal ratings, owner reviews and my past experience. I also did research on fair market pricing and dealer costs. I made a list of 4 dealerships that I would visit and get prices from. After making trips to the different dealerships I ended up purchasing my vehicle from Germain Honda for the following reasons. As I entered the deale... read more

Eugenie 

on DealerRater

11 years ago

I just wanted to say it was a great experience and was surprised by the total commitment of your team. Right down to picking us up at our house. Thanks Cecile Gale 

gcjanssen 

on DealerRater

11 years ago

Luis, Jason, and Jonathan were all very helpful and friendly. Luis listened carefully to what we wanted and made suggestions that would help us get the Civic we wanted at the best value possible. He and Jason gave us a great deal on a 2013 Honda Civic EX. Jonathan did a great job presenting us with financing, extended warranty, tire protection, and gap insurance options, but he did not give us the hard sell. He also understood why we preferred to finance with our credit union. Luis did a great job tutoring us on all the car'... read more

potomtnbiker 

on DealerRater

11 years ago

This was our first time visiting Germain Honda and it was a very pleasant experience. Luis helped us select the perfect vehicle for us. What I noticed and what stood out during the various times at Germain was the teamwork among the employees. I was in sales before I retired and it was enjoyable to watch the interaction. When Luis was busy with another customer, Jason stepped right in. When both were not in the showroom, Corky asked if she could help and even though it was not her sale, she went out of her way to help us. I ... read more

PerryVitto 

on DealerRater

11 years ago

Luiz is a great guy, very friendly to both my wife and I, and was very informative and accommodating thru out the whole process of buying our new CR V. Cliff took very good care of us also with the finance part of buying, I've known him for many years. Just met the new management team Joel and Jason and they both made me feel very welcome and like part of the family. This is the 7th auto that has come out of this location in my family and I feel the new ownership is only moving forward with customer care attention. Bought a ... read more

Dreamscape4u 

on DealerRater

11 years ago

From the moment i entered the showroom their friendly staff worked with me in a fair and honest manner moving through the process of buying a new car. Negotiations for my new 2013 Honda Civic EX were friendly and productive resulting in a significant saving and a pleasurable buying experience. As far a additional accessory pricing and warranty coverage for and on the vehicle they listened and worked with me to create a mutually acceptable package that i was very satisfied with. I personally highly recommend working with Mark... read more

mktwain124 

on DealerRater

11 years ago

My Subaru Forester lease was about to expire and I came into Germain Honda wanting to look at the Honda CR-V to decide which one to use for my new lease. I worked with Luis Downey who did a thorough job in understanding my needs and then presenting the Honda auto. He was knowledgeable about the products and programs and I felt that he had a genuine interest in me and my needs. He did such a persuasive job that I decided to go with the Honda CR-V for my next lease, passing up the loyalty incentives provided by Subaru if I had... read more