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Germain Honda of Ann Arbor
- Car Dealers
- Ann Arbor, MI
About this business
Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way.
Location details
2601 South State Street, Ann Arbor, MI, 48104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Thanks Joel and corky we love our new pilot what a great hassle free deal . Great honda product this is our seven honda . Thank you
Business response:
Thank you for your review and your continued business. Best Regards, Jim Farkas General Manager
With the great service I've received on my 2002 Honda With the great service I've received on my 2002 Honda Odyssey for the past 8 years from Howard Cooper Honda, my beloved van made it for 11 years and over 200,000 miles with almost no problems. Steve Theros, my service representative, was always kind and informative, up front about which repairs were essential and which were not, always made the effort to get my car in and out as quickly as possible. He is an exemplary employee who over the years has become a friend! When ... read more
Business response:
From all of us here at Germain Honda of Ann Arbor we wish to thank you for such a wonderful and heart warming review about your visit to our dealership. We are sure it was difficult parting with your van with so many childhood memories and we wish you many new memories in your new CRV. That's the wonderful thing about memories, where the memory was made may be gone but the memory itself is still with us. Best Regards, Jim Farkas General Manager
This being my very first car buying experience, I was nervous. I had my eye set on the Honda Civic since I was going for super simple but had no idea what I was getting into. Evan made it super simple to understand and even recommended me what he would do personally. When I didn't approved the first time around, Evan saw how distraught I was, assured me that Jonathon would get me approved even with a couple extra steps, and even took me to work when my ride was running late! When I finally did get approved a couple days late... read more
Business response:
Congratulations on the purchase of your first new car. There's nothing like it. I'm thrilled that Evan was so determined to make sure that everything worked out for you, especially since he gave you his word. That there goes to show the intergrity of our dealership. Best Regards, Jim Farkas General Manager
These are the four people that I almost exclusively interact with at Germain Honda of AA. One cannot expressive sufficiently my appreciation for their professionalism, efficiency, and personalability. They are especially noteworthy because, as a small business man whose work involves not only businesses and clients in the USA bus abroad as well, I frequently meet with people in customer service positions who are pro forma, inefficient, and lack the knowledge to answer my questions. By contrast, these four individuals at Germ... read more
Business response:
Thank you for such a kind review of our team. We are proud of the fine folks we have representing our dealerships in Ann Arbor has they do a wonderful job of providing a quality experience before during and after the sell. Not only in our sales department but our service team continues to provide the same level of service that keeps our customer's wanting to continue their relationship with us. Best Regards, Jim Farkas General Manager
Christian went out of his way to get my vehicle in for service and completed within the short period of time I had- it was greatly appreciated.
Business response:
Glas Christian was able to meet your time restraints. Thank you for your business. Best Regards, Jim Farkas General Manager
The guys know me by first name...they make you feel welcome and are very honest regarding the work your car needs. Good Team...thanks
Business response:
Thank you for your business and your review, we want each and every customer to feel like you're part of the family. Best Regards, Jim Farkas General Manager
Why, oh WHY did I never go to the dealership before to get an oil change??? MUCH cheaper than those uncle-spots AND they CLEANED MY CAR!!!! Quick, easy, cheap and out of there in a jiffy. No attempts to sell me things I didn't need and they even gave me a coupon.
Business response:
Thank you for your business and your review. Glad you took a chance on us. Best Regards, Jim Farkas General Manager
I was at work and encountered traffic. Doug called me when he noticed traffic and the time was close to closing. He knew that I needed my car all weekend and arranged for me to pick it up after hours.
Business response:
Thank you for your business and your review. We try our best to accomodate our guest. Best Regards, Jim Farkas General Manager
I had a great experience here at Germain Honda of Ann Arbor. Luis was my Sales Rep and was very friendly, professional, and answered all my questions. I also interacted with Jonathan & Joel and they both were exceptionally friendly. (Even remembered me from when I visited a few months ago). I would absolutely recommend this dealership to anyone wanting to buy new, used, or lease. Worth the time!
Business response:
Thank you for your kind review and your business. We greatly appreciate you taking the time to let others know about your experience with us here at Germain Honda of Ann Arbor. Best Regards, Jim Farkas General Manager
Frequently asked questions about Germain Honda of Ann Arbor
How is Germain Honda of Ann Arbor rated?
Germain Honda of Ann Arbor has a 4.7 star rating with 3,535 reviews.
When is Germain Honda of Ann Arbor open?
Germain Honda of Ann Arbor is open now. It will close at 6:00 p.m.
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