Germain Honda of Ann Arbor

tnoechel 

on DealerRater

11 years ago

Picked up my 2013 Honda Accord EX from Germain Honda in Ann Arbor. I dealt with both Evan Carrier and Clifton Elasivich and both gentlemen treated me with honesty and wanted me to be leave a happy customer. I can say this was one of the greatest car buying experiences I've ever had. The vehicle is amazing and I left feeling I received a very fair deal. I would definitely recommend Germain Honda of Ann Arbor to my friends and family. 

davesmaby 

on DealerRater

11 years ago

I stopped in the other day after hearing a very strange noise coming from my front wheel area. Normally, I go to the Honda dealership in Ypsilanti, as that is where I purchased my Civic and they have been good to me over the years - however, this time, I didn't feel comfortable driving the extra 10 miles to get there. So I drove into the Ann Arbor Honda service area and explained the noise (which they also heard). Ric said he would look at it right away. I went to the waiting room and hung out for about 15-20 minutes at whic... read more

ankoatm 

on DealerRater

11 years ago

Thanks a lot for Evan's and Clifton's support. My first visit to Garmain Honda of Ann Arbor was when I spent a week after I entered the US from Japan. I wanted to purchase a Honda car which was really good quality and price in the dealer. Thanks to their advice, I picked up a car in a week. I will stay in the US for two years. I also will ask them to sell the car. 

churchkey 

on DealerRater

11 years ago

I went to Germain looking at a 2013 Honda Ridgeline. I was met warmly and was introduced to Joel Rosentreter. I was shown the vehicle and took a test drive. I was impressed with the Ridgeline, so as always, it came down to price and what was offered for my trade-in, which was a 2012 Audi A4. Though I had hoped to get more value for the Audi, I thought Joel and I worked very well to get a better deal on the Honda. During this process I did receive a lot of helpful information from Evan Carrier. After I made the decision to pu... read more

Amubala7 

on DealerRater

11 years ago

Evan is an excellent sales person,he answered all our questions with patience and was very understanding.He put lot of effort to get the deal we wanted.I will recommend him to my friends too.Thank you Evan Carrier. 

rahimabdul9 

on DealerRater

11 years ago

Awesome Experience. Mark was very helpful all the way. He patiently answered all my questions and did his best to make it a pleasant experience overall. And he always had a smile on his face! Best customer service. Would buy another Honda from Mark in a heartbeat. Joel was very helpful and patient as well. He also explained how to get the best gas mileage from my car. Thanks to Joel..I'm almost getting 40 miles per gallon with my Honda 

leorad 

on DealerRater

11 years ago

My husband and I bought our most recent Honda from Germain. We worked primarily with Kent, our salesperson. Kent was clearly knowledgable, competent, experienced and professional. He was also down to earth, patient, kind and genuinely friendly. He helped us find the right car at the right price. We also worked with Joel, Germain's internet salesperson. Like Kent, Joel was very helpful, friendly and very professional. We never felt pushed into buying, we were given all the information we needed in order to make a decision and... read more

rtschultz 

on DealerRater

11 years ago

They are very responsive to questions and issues. Bob was available at every inquiry and got back to us quickly if questions arose. His low key approach took the stress out of making a big decision. 

fgalano 

on DealerRater

11 years ago

We are repeat customers, and the experience only gets better every time. Joel Rosentreter is amazing to work with, as he does all he can to give you the best deal. Kent Hepler is an outstanding professional, with his articulate explanation of the product and the process--truly always great. Bottom line, we would not hesitate to sent any member of our family to Joel & Kent, knowing they will take care of them extremely well.