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Germain Honda of Ann Arbor

4.7

About this business

Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way. 

Location details

2601 South State Street, Ann Arbor, MI, 48104, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.73,535 reviews
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ElisabethMadden's profile image
ElisabethMadden 
11 years ago

Great experience! I had heard that Germain Honda was the best in Ann Arbor and the dealership definitely met my expectations. I purchased a certified pre-owned CR-V. I knew before I arrived at the dealership that this was the vehicle that I wanted, all that was left was making the transaction as smooth as possible, which Mr. Parm did very well. He was flexible about scheduling another test drive of the vehicle I eventually purchased and was also willing to work in person and over the phone with my insurance company to make s... read more

Business response:

We thank you for your kind words and your business. Please let us know if there is anything further we can do for you. Best Regards, Jim Farkas General Manager 

jsgeorge's profile image
11 years ago

Our family experience with Germain Honda & Luis Downey Our experience at Germain Honda has been fabulous so far. I was looking for an affordable AWD SUV that would last me through medical school and residency in Michigan winters, so the Honda CRV seemed like a reasonable choice. From the minute my father and I walked into the Germain Honda dealership, Luis Downey made us feel comfortable and right at home. He was one of the few salesmen we have encountered that gives it to you straight--he's not going to give you some cheesy... read more

Business response:

Thank you for your business and your kind words regarding your experience with Luis. Please know that any referral will receive the same quality experience. Best Regards, Jim Farkas General Manager 

d5knapp's profile image
11 years ago

Amazing Service I came to Germain Honda looking for a new Civic to replace my old 1998. I was greeted by Jason and Jeff. They walked me thru the whole process with crystal clear answers to all my questions. They fitted me in a 2011 Civic to replace my 98. They answered by annoying calls over and over with every little question I had and made this buying experience very easy on me. I would DEFINITELY recommend Germain Honda, and ask for Jeff or Jason! 

Business response:

We thank you for your business and assure you; your calls are NEVER annoying. We are here to make sure that your questions are answered and you are comfortable with the decision you are making. Best Regards, Jim Farkas General Manager 

tvasiloff's profile image
tvasiloff 
11 years ago

Overall Great Experience! We had a great experience with all the people at this dealership!Very friendly and professional and not pushy! Would highly recommended anyone to go here! 

Business response:

Thank you for your business and your kind review and recommendation. Best Regards, Jim Farkas General Manager 

mantavk's profile image
11 years ago

Fast, Friendly, Efficient I came to the dealership on a Tuesday evening with a price quote from my insurance company, USAA. I met with Kent Hepler who verified that price and we arranged financing. I wanted a two wheel drive CRV because we are in Florida for the winter. He said he would find one for me, asked me to pick three possible colors, and called in two days with my second color choice. I picked my car up on Saturday and after talking with Clifton Elasivich, decided to go with one of the extra insurance plans. Jason B... read more

Business response:

We thank you for your business and your kind review. Here at Germain Honda of Ann Arbor we will provide you with all the information you need to make a buying decision that is right for you. Like you said we may offer up suggestions, but never pressure a customer. Best Regards, Jim Farkas General Manager 

AndreaPerry's profile image
AndreaPerry 
11 years ago

Good experience all around Bob was very helpful in finding us a car that fit our needs, and made sense for us long-term. He was also honest about the cars for sale on the lot, and other competitors' options. We ended up buying the second car he showed us, based on his recommendations. And the price seemed very fair. 

Business response:

Thank you for your business and your kind review. Best Regards, Jim Farkas General Manager 

lauraferns9887's profile image
lauraferns9887 
11 years ago

Very good service - please with our purchase Bob was very helpful right from the start - coming out to greet us in the parking lot and suggesting different models based on our needs. Helped a lot in finalizing the car and provided a very good price too. Very happy with our experience in buying our first car - Thank you Bob! 

Business response:

Congratulations on the purchase of your first car. We thank you for allowing us to be a part of this exciting time. Please let us know if there is anything further we can do for you. Best Regards, Jim Farkas General Manager 

shunanch's profile image
11 years ago

A very enjoyable car purchasing experience! I had a very enjoyable experience purchasing my lovely Honda Accord from Corky at Germain Honda of Ann Arbor! Corky is a great sales consultant and more like a friend. She is very patient, friendly, fun and professional. She could really think from the perspective of me and my mom and understood our needs very well. She gave us helpful advises on choosing the right car and the beneficial method to pay for the car. She kept in touch with me throughout the process and answered all th... read more

Business response:

Thank you for your kind words regarding Corky and other members of our team. We are very fortunate here at Germain Honda of Ann Arbor. We have a great team on staff with us, they all care very much about each and every customer. Thank you for your business. Best Regard, Jim Farkas General Manager 

jmmcdonald's profile image
jmmcdonald 
11 years ago

Stress Free Purchase We came in to test drive certified pre-owned models and were very taken with one model. Jeff's friendly, laid back and honest approach to the whole thing made us (typically nervous buyers) comfortable enough to purchase on the same day. Thank you, Jeff, and the entire team for a pleasant experience. Would recommend and will be back when we need another Honda. 

Business response:

Thank you for your business and your kind review. Best Regards, Jim Farkas General Manager 

Frequently asked questions about Germain Honda of Ann Arbor

How is Germain Honda of Ann Arbor rated?

Germain Honda of Ann Arbor has a 4.7 star rating with 3,535 reviews. 

When is Germain Honda of Ann Arbor open?

Germain Honda of Ann Arbor is closed now. It will open at 7:30 a.m. 

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