Germain Honda of Ann Arbor

blakealot 

on DealerRater

10 years ago

Luis is the man! Luis Downey will win your business, he is a true professional. I highly recommend him. Joel is a great guy, and Glenn Gottfried and Jim Farkas too. This is a great group to work with,...they will make you happy. 

KennyMo 

on DealerRater

10 years ago

Home Run! Germain Honda simply knocked it out of the park! The entire experience of leasing from start to finish was outstanding. Beginning with salesman, Luis Downey and sales manager, Jason Brinkman and ending with business manager, Clifton Elasivich the experience went smoothly. As a customer, I felt comfortable and unpressured. Customer service does not get any better. 

ajmorgan 

on DealerRater

10 years ago

The Times They Are A-Changin’ News flash: it is possible to have a fantastic new car-buying experience! The key: Corky Wattles at Germaine Honda. She is knowledgeable, professional, and responsive. The entire experience buying the car was fantastic from start to finish. We wanted an indirect, low-pressure sales experience, preferring email communication. Corky let us proceed at our own pace and did not inundate us with pesky phone calls. She was reasonable on price and we did NOT get into a “let me get my manager” negotiatio... read more

ahall28 

on DealerRater

11 years ago

Great experience! After looking in many different places for a new vehicle, Evan from Germain Honda was able to get me into a brand new car for a great price. Service was wonderful and process was very quick! I highly recommend Germain, talk to Evan! 

shirleyb123 

on DealerRater

11 years ago

NO GIFT CARD...NOW RESOLVED. This dealer advertised a Starbucks gift card for test driving a vehicle several months ago. I test drove a Honda Insight at that time and to this date I have NEVER received the gift card. I called the salesperson, who referred me to his manager (forgot his name), , who sent me a non-working form to complete (after I had already completed the form when I was there for the test drive). When I sent an email explaining that the form was not accepting any entries, I never heard from him again. I must ... read more

BethO27 

on DealerRater

11 years ago

Exceptional customer service I was in the market for a used 2012 Cadillac CTS and Germain Honda of Ann Arbor had one that fit my criteria. Upon my first email interaction with Kristal, the guest concierge, I was impressed by her responsiveness and friendly approach. While I did not end up purchasing the vehicle at Germain, it has nothing to do with the staff or my experience; the car simply wasn't the right fit. I will absolutely keep this dealership in mind when I am in the market for a vehicle, as I never felt pressured bu... read more

wunderbar 

on DealerRater

11 years ago

Best New-Car-Buying Dealership Experience Thus Far Corky Wattles was very helpful and friendly with me throughout my car shopping experience at Germain. She made me feel right at home in the dealership. All of my questions were answered whether it was right there and then or in a followup email. While I mainly worked with Corky, I was also assisted by some very competent employees who made the entire buying process easier than I had anticipated. There was little room for negotiating the price which was a bit of a bummer but ... read more

Msavy15 

on DealerRater

11 years ago

Mr. Savage Heather helped find me a "new" used car and found everything that I wanted in that car. I will most likely send my friends her way if they need a new car. Thanks Heather 

dagolfman 

on DealerRater

11 years ago

Absolutely refreshing experience!!! Every person we dealt with during the purchase of our new Honda Odyssey was kind, professional, courteous, and treated us like a person and not a number. I would recommend everyone we came in contact with at the dealership to my family and friends. Refreshing experience!!!!! Thank you Germain Honda!!!!