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Germain Honda of Ann Arbor
- Car Dealers
- Ann Arbor, MI
About this business
Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way.
Location details
2601 South State Street, Ann Arbor, MI, 48104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Pleasant and strss free experience Rob was knowledgeable and helpful, at the same time not presenting as the usual pushy car sales. That made the buying process smooth and stress free.
Business response:
We are very happy that we were able to provide you with a smooth and stress free buying experience and look forward to continuing to providing you the same level of service throughout your ownership. Best Regards, Jim Farkas General Manager
Excellent automobiles, excellent service I'd been looking forward to the 2015 Honda CR-V. I was excited when Germain Honda had my desired color & trim in stock. I've bought 2 other Hondas from Germain (Howard Cooper) and have brought 3 other folks who've also bought Hondas from Germain (Howard Cooper). I also get my Hondas serviced only at Germain Honda. The service department is awesome and always does a great job. Luis Downey seemed as excited as I was about the new 2015 CR-V - and for good reason! What a great vehicle! He... read more
Business response:
We thank you for sharing your experience with others and appreciate your continued loyalty to our dealership and the Honda brand. You are right, the "Road Perfect" is a wonderful protection package that just makes sense. Best Regards, Jim Farkas General Manager
Great experience Dean is a great person to work with. He was very nice and patient. I had an wonderful experience buying my Fit. He made me feel very comfortable and no pressure at all throughout the purchase.
Business response:
We are so happy that you found Dean so nice and patient and that you had a wonderful buying experience. Thanks for sharing your experience with others. Best Regards, Jim Farkas General Manager
Good service for the life of the vehicle Evan and Glenn were great to work with when I bought my CR-V. They gave me all the options and none of the pressure to get any of them. I have been bringing my 2008 Fit to Germain (Howard Cooper) Honda for service for six years and can also attest to the professionalism and quality work from the Service Department. A great experience all around!
Business response:
Your continued loyalty and business is greatly appreciated. Please let us know if there is anything further we can do for you. Best Regards, Jim Farkas General Manager
Great Staff! Luis Downey and Clifton Elasivich were personable and very helpful. It was well worth the drive from Commerce Township to Ann Arbor for the pleasurable experience and great deal. I hope to work with your staff again in the future. Thanks.
Business response:
We thank you for your business and your kind words. Please let us know if there is anything further we can do for you. Best Regards, Jim Farkas General Manager
Purchase of 2015 Honda Pilot On Monday, I stopped in to look at the Honda Pilots in stock. I had never even ridden in one. Luis Downey (sales) asked what my needs were for my new vehicle. From this, he suggested the EX model. I test drove it, liked it, and started the process to purchase it. My wife and I returned on Tuesday, completed the paperwork and drove off with our new Pilot. This was a very good, very low (almost no) pressure experience. Both Luis and Glenn Gottfried (Business Manager) made it a pleasant and enjoyabl... read more
Business response:
Thank you for allowing us the opportunity to earn you business. All of us here at Germain Honda of Ann Arbor know you are going to enjoy your new Pilot. Best Regards, Jim Farkas General Manager
Worth the drive to Ann Arbor From first contact through the sales process this was an excellent experience. Krystal Smith responded right away to my inquiry on Cars dot com. She was helpful with information and set-up an appointment for us to see the Honda Element we were interested in. We had an hour drive and arrived before the dealership opened. Our super salesman Robert Kimberly was already at the dealership and greeted us as we arrived. He explained all the ins and outs of the vehicle and it history. I must say that Rob... read more
Business response:
Your kind words regarding your experience with our team here at Germain Honda of Ann Arbor are greatly appreciated. We work hard each and every day to provide our clients an exceptional car buying experience. Best Regards, Jim Farkas General Manager
The right car for me I appreciated working with Rob Parm who found just the right car for me, a 2012 Nissan. He was thoughtful and took the time for me to get used to the car. I appreciated that everything was completed in a timely way, considering it was on a weekend. I would have liked a little more clarity on the service contract through the finance department.
Business response:
We thank you for your business and your kind words. Our Business Manager Clifton should have already contacted you regarding the service contract. If you have any further questions, please do not hesitate to give us a call. Best Regards, Jim Farkas General Manager
Tire problem fixed Heading out of Ann Arbor today and my tire was going flat. Even with no likely hood of me being back got us in looked at plugged the tire and didn't even charge me. I'd definitely use them if I were local.
Business response:
We are so happy we could be there for you in your time of need. We appreciate your kind words and if you are ever back in the area and need anything please let us know. Best Regards, Jim Farkas General Manager
Frequently asked questions about Germain Honda of Ann Arbor
How is Germain Honda of Ann Arbor rated?
Germain Honda of Ann Arbor has a 4.7 star rating with 3,535 reviews.
When is Germain Honda of Ann Arbor open?
Germain Honda of Ann Arbor is open now. It will close at 6:00 p.m.
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