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Germain Honda of Ann Arbor

4.7

About this business

Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way. 

Location details

2601 South State Street, Ann Arbor, MI, 48104, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.73,535 reviews
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whalented's profile image
whalented 
10 years ago

Great Service Great Sales Ric Parsons does an excellent job in service and ensures my return to the dealership for service and sales. Jeff Williams was friendly, patient and thorough when it came to addressing my family's needs for a new vehicle. Jason Brinkman did an excellent job completing our latest sales experience with Germain Honda by addressing all of the information easily and quickly. Thank you. 

Business response:

Your continued business and loyalty to not only our dealership but the Honda brand is greatly appreciated. Best Regards, Jim Farkas General Manager 

loisbota7011's profile image
loisbota7011 
10 years ago

Excellent Service My experience was great. Would not hesitate to recommend them to anyone.On a scale of one to ten, I rate them a solid ten. I can't say enough about these two salesmen. They followed up and made the deal happen. 

Business response:

We greatly appreciate the "solid 10" rating. Our team works hard each and every day to provide each and every customer a quality experience. Best Regards, Jim Farkas General Manager 

moleary13036's profile image
moleary13036 
10 years ago

Professional Experience The staff did meet my expectation of honesty and product knowledge. The service area was very clean and staff displayed good customer service is important. 

Business response:

We thank you for your kind words and your business. Best Regards, Jim Farkas General Manager 

heathas's profile image
10 years ago

Great Experience This was a great experience from start to finish. Very friendly staff and easy to work with. Our sales rep Rob Parm was so helpful and ensuring us of the car purchased. Definitely would recommend him and the dealership to anyone looking for an honest and knowledgeable car sales rep. 

Business response:

Thank you for your business and kind words. Best Regards, Jim Farkas General Manager 

Meaghan T's profile image
Meaghan T 
10 years ago

Wonderful experience! This was my first time purchasing a car, and I went into the process with my guard up somewhat as buying a car is a big investment. I was considering cars from Germain and one other dealer in the area. Initially, I decided to go with the car at the other dealership, mainly because they had the color I wanted. After things fell apart in a big way at the other dealership, I returned to Germain and was thrilled to find out they still had the car I wanted. I had the pleasure of dealing with Jeff Williams an... read more

Business response:

Congratulations on the purchase of your first car. We were sorry to hear things fell apart for you, as we always wish our customers the best wherever they decide to purchase. We were pleased you decided to return and look forward to our continued relationship. Best Regards, Jim Farkas General Manager 

Kjhume's profile image
10 years ago

Great Experience! We had a great experience with Germain Honda! Everyone we dealt with was friendly, professional and willing to go the extra mile to make our buying experience a positive one. We purchased our car at the end of the day, but we were not rushed through the process. Glenn took his time to make sure we understood all of the paperwork, and Bob put the finishing cleanup detail on our car himself since the other employees were gone. What great service! We will definitely come back for our next car. 

Business response:

Thank you for your business and your kind words. We look forward to a long and lasting relationship. Best Regards, Jim Farkas General Manager 

hx1230's profile image
10 years ago

Excellent Experience! Bob is a great salesperson. Not a pushy salesperson. He was very professional and honest with his opinion. I'm very satisfied with the care and quality of the Honda we got. Thank you Bob! 

Business response:

Thank you for your business and your kind words. Best Regards, Jim Farkas General Manager 

brchen's profile image
10 years ago

Corky Wattles Made Car Buying Fun and Personable!! Thanks to Germain Honda of Ann Arbor for making my first car-buying experience in 16 years so pleasant and hassle-free. I would like especially to recognize Corky Wattles. She made buying a car fun and personable. 

Business response:

Your business and your kind words are greatly appreciated. Please let us know if there is anything further we can do for you. Best Regards, Jim Farkas General Manager 

Nik2014's profile image
10 years ago

Excellent Purchasing Experience with Evan Carrier After buying a Ridgeline at Germain Honda, we see exactly why this dealer receives such high ratings. Evan, our salesperson, is very personable, professional, and was dedicated to making the overall transaction very smooth and comfortable. After telling him about a rather unpleasant experience with another dealer, he was quick to say "I want to change that", and true to his word, he did. He is knowledgeable, responsive, and took time to keep us updated on every step of the pr... read more

Business response:

Thank you for allowing us to provide you with a quality experience each and every car buyer deserves. Your business as is your kind words regarding your experience with Evan are greatly appreciated. Best Regards, Jim Farkas General Manager 

Frequently asked questions about Germain Honda of Ann Arbor

How is Germain Honda of Ann Arbor rated?

Germain Honda of Ann Arbor has a 4.7 star rating with 3,535 reviews. 

When is Germain Honda of Ann Arbor open?

Germain Honda of Ann Arbor is closed now. It will open tomorrow at 7:30 a.m. 

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