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Germain Honda of Ann Arbor
- Car Dealers
- Ann Arbor, MI
About this business
Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way.
Location details
2601 South State Street, Ann Arbor, MI, 48104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
What an awesome surprise! As a Nervous Nellie car buyer, I dreaded embarking on the vehicle replacement journey. To my delight, I found an exceptional, informed and kind representative in Germain Honda’s Robb Parm. Robb did so much more than simply sell me the used Honda Fit I was looking for; he facilitated a seamless transaction. Robb consistently went the extra mile to ensure my experience was pleasant, my concerns addressed, and logistical details covered. He was attentive without intruding on my need to think. He even a... read more
Business response:
Thank you for your kind words regarding Robb, Glen and your overall experience with us here at Germain Honda of Ann Arbor. We are thrilled that you enjoyed your car buying experience and thank you for your kind review. We know you will enjoy your new ride. Best Regards, Jim Farkas General Manager
From Ramkumar Maddineni Jason was really good and we purchased Honda accord 4 door. He gave excellent lease price and also arranged the color we liked even though that was not readily available. Even though it was brought from one another dealer, he has not charged that cost from us. I always recommend him to all my and my friend future purchases. Thank you very much......
Business response:
We greatly appreciate your kind words and are thrilled that Jason took such great care of you. We know your new Accord will bring you miles of enjoyment. We all look forward to providing you superior service throughout your ownership. Best Regards, Jim Farkas General Manager
Awesome experience! Luis and Glen exceeded my expectations of Customer Services. Very friendly, knowledgeable and patient , presented me with options tailored to meet my exact needs. I didn't feel the pressure of the selling tactics or misleading discrepancies between the advertised and the actually price as I have experienced at other dealerships. I drove away ecstatic, in the exact car I wanted ,- my "Unicorn", as I call my silver 2012 Honda CRV- at a great price, and awesome service. Good Job guys and thank you!
Business response:
All of us here at Germain Honda of Ann Arbor thank you for sharing your story and congratulate you on your new CRV. We know you will continue to love your "Unicorn" more each and every day. Best Regards, Jim Farkas General Manager
The Best Sales Rep!!! Wow where do I start. My sales rep Evan Carrier was the best I have EVER dealt with, Very censure, caring & makes you feel like it was all about me. He came in on his day off to take care of stuff that I had requested without a hesitation. He totally kept me updated daily. It was about a 3 week process since I ordered the new 2015 color. It did come in earlier then expected. What a wonderful experience it was. I highly recommend buying a vehicle from Garmain Honda and asking for Evan Carrier for your sa... read more
Business response:
We are so happy that you felt like you made friends here at Germain Honda of Ann Arbor as that is our goal. Thank you for your kind words and your review. We know you will enjoy your new Honda. Best Regards, Jim Farkas General Manager
Awesome Sales Consultant!!!! Evan Carrier was awesome on helping me purchase my brand new 2015 CRV. He made my experience with Honda a wonderful one and I will go back again to him to buy the next vehicle. Everything he said will happen with my car did and more!!!! I love my car!!! Evan is very knowledgeable and fun to work with!!! I highly recommend him to all my friends and family.. A big THANK YOU!!!!
Business response:
Thank you for sharing your positive purchase experience and for your kind words and recommendation of Evan. Enjoy your new CRV and we look forward to continuing to provide you with quality service. Best Regards, Jim Farkas General Manager
Amazing customer service As a first time car buyer, I was looking for someone I could trust and who would treat me well. Not only did I get a great price and am beyond happy with my new Honda, I also had the best experience while shopping as the customer service was superb. Heather who took care of me was one of the big reasons I chose Honda. After I had shopped around at other dealerships, and received very poor customer service, Heather went above and beyond in helping me out! I am beyond happy with my purchase and Heather... read more
Business response:
We are so thrilled that Heather provided you with an experience that helped turn your visits to other dealerships around. We look forward to continuing to provide you with superior customer service throughout your ownership. Best Regards, Jim Farkas General Manager
Great Customer Service They gave us a great price on a 2014 CRV! However, I was not completely satisfied with one tires. Their staff gave it a proper look and gave us a replacement tire with ease. Everyone was very attentive and made sure we had a great experience buying a quality car. It is night and day, compared to the experiences we have had with GM dealers.
Business response:
We appreciate you sharing your purchase experience with others. Our goal is to provide a quality experience for each of our guest, we are thrilled we were able to do just that for you. We know you’re going to love your new CRV. Best Regards, Jim Farkas General Manager
Germain Honda is fortunate to have people like Bob Kimberly. Bob Kimberly was the person taking care of us when we recently bought our new Honda Fit. He found the car we want it, gave us great advice and was super friendly and courteous. I had a great shopping experience and definitely will recommend this dealership. Germain Honda should feel proud of having employees like Bob. Thanks Bob
Business response:
We are thrilled that you enjoyed your visit here with Bob and that he made your purchase experience so pleasurable. We are proud that we have such tremendous employees just like Bob to provide our guest will the quality experience they deserve. Enjoy your new Fit. All the best, Jim Farkas General Manager
Pilot Purchase Luis took excellent care of me and my kids during the time spent at the dealership. Offered us drinks, and bought the kids candy from the vending machine, and was very personable and knowledge and an overall pleasure to have done business with. Thank you. FYI - Not happy I need to sign up on an account to post this review. Will do so, so that Luis gets this credit he deserves, then will unsubscribe immediately. Should change this...it's bunkus IMO.
Business response:
We greatly appreciate your kind words regarding your experience with Luis. We are thrilled that he made your time spent here including your children s an enjoyable one. Best Regards, Jim Farkas General Manager
Frequently asked questions about Germain Honda of Ann Arbor
How is Germain Honda of Ann Arbor rated?
Germain Honda of Ann Arbor has a 4.7 star rating with 3,535 reviews.
When is Germain Honda of Ann Arbor open?
Germain Honda of Ann Arbor is open now. It will close at 6:00 p.m.
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