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Germain Honda of Ann Arbor
- Car Dealers
- Ann Arbor, MI
About this business
Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way.
Location details
2601 South State Street, Ann Arbor, MI, 48104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
civic si Heather Defoe was great and energetic it was like talking with a friend, when she was helping me. Thanks for all of the help and friendly service.
Business response:
We are thrilled that Heather provided you with such a great experience. Here at Germain we want each and every customer to feel as comfortable and welcome as you did. Best Regards, Jim Farkas General Manager
Excellent experience Being a new driver, I chose Germain Honda, as all my friends recommended them to me. The staff was very helpful. They go out of your way to make your purchase as smooth as possible. I would especially like to thank Kristal, who went out of her way to pick me up (since I had no transport), Robert Kimberly, for giving me honest advice and guiding me throughout the whole process and Cliffton, for making the paperwork so easy. Great job guys and thank you so much for everything.
Business response:
On behalf of our entire team here at Germain Honda of Ann Arbor I would like to thank you for your business and welcome you to the Germain Family of dealerships. We greatly appreciate your business and your kind words. Best Regards, Jim Farkas General Manager
New Honda CRV I just bought a new Honda CRV for my daughter over the Internet, working with Dean Schultz at Germain Honda. It's never easy doing a remote purchase, especially of a big ticket item like a car, but Dean made it easy, always going the extra mile to meet my needs. Very impressed with Dean's professionalism... Thanks, Dean and Germain Honda!
Business response:
Thank you for your business and your review letting others know how easy online purchasing with Germain Honda of Ann Arbor can be. We work hard to make this a stress free experience for our guest. We know your daughter will enjoy her new CRV. Best Regards, Jim Farkas General Manager
"Great deal" I contacted other dealerships and got the best price of the Honda Odyssey EXL at your dealership. Luis Downey was friendly, and very knowledgeable of the vehicle. All Questions were answered in an efficient manner, helping me to make the decision to purchase the Honda Odyssey. Also, all of the other individuals we came in contact with were friendly and helpful.
Business response:
We thank you for your business and your kind words. We are all thrilled that you chose our dealership to assist you with your Odyssey purchase. Best Regards, Jim Farkas General Manager
Great Car, Great Experience I originally came to Germain Honda looking for a used vehicle. I looked at multiple vehicles and visited the dealership many times within a few weeks and ultimately decided on a new vehicle (2015 Honda Fit). Each time I visited the dealership I had a great experience. I appreciated the friendly and relaxed environment and was impressed with Luis Downey and the other staff that I worked with. Everyone was very personable, helpful, and provided excellent information and advice throughout the process... read more
Business response:
We thank you for allowing our dealership to be a part of your car buying experience. We know you will have many years of enjoyment with your new Honda Fit. Best Regards, Jim Farkas General Manager
New Vehicle Purchase After not having much luck at another dealership,I was able to contact Germain Honda of Ann Arbor and met with Luis Downey and they had a great selections of cars including the color I wanted with many options.Luis was over the top friendly,professional and helpful.It was an excellent car buying experience.I highly recommend this dealership to anyone and definitely look for Luis.I am very happy with my new 2015 Honda CRV-EX purchase.
Business response:
We are as thrilled as you are that you are enjoying your new 2015 Honda CRV-EX. Thank you for sharing your experience with others. Please let us know if there is anything further we can do for you. Best Regards, Jim Farkas General Manager
Great purchase experience Customer service was exceptional - Bob Kimberly and Clifton Elasivich were memorably patient, friendly and personable, knowledgeable, prompt, respectful and kind. Both had superb communication skills and a sense of humor, and offered valuable advice. I had planned on purchasing a used car, and left with a brand new - and very beautiful - Honda Civic EX.
Business response:
Thank you for sharing your positive sales experience. We are thrilled that Bob and Clifton provided you with a quality sales experience and was able to assist you in finding a new Honda Civic EX to meet your needs. Best Regards, Jim Farkas General Manager
2015 Honda CRV EX-L - New Vehicle Purchase Jonathan McClair was very nice and helpful as well as the rest of the staff. I am very happy with my new 2015 Honda CRV.
Business response:
Congratulations on your new 2015 Honda CRV! We know you will continue enjoy your new ride and thank you for your business. Best Regards, Jim Farkas General Manager
How All Car Purchases Should Be Found a great car online at Germain, a Honda Fit with low miles. Saw Evan Carrier's reviews and decide to work with him. My wife visited the dealership on her lunch hour and unfortunately Evan was not there that day. However, Dean Schultz was able to answer her questions and set up a test drive. Dean also made sure that Evan was aware of our interest in the Fit. We scheduled an appointment with Evan for Saturday. Evan was prompt, friendly and easy to talk to. I got to test drive the car, we de... read more
Business response:
Thank you for sharing your positive sales experience. Here at Germain Honda of Ann Arbor our team works extremely hard to provide our guest with a car buying experience that's second to none. More importantly we know you will enjoy your Fit and look forward to building a lasting relationship. Best Regards, Jim Farkas General Manager
Frequently asked questions about Germain Honda of Ann Arbor
How is Germain Honda of Ann Arbor rated?
Germain Honda of Ann Arbor has a 4.7 star rating with 3,527 reviews.
When is Germain Honda of Ann Arbor open?
Germain Honda of Ann Arbor is closed now. It will open at 7:30 a.m.
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