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Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way.
2601 South State Street, Ann Arbor, MI, 48104, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 8:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 6:00 p.m. | |
Thu | 7:30 a.m. to 8:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 4:00 p.m. | |
Sun | Closed |
Absolutely Fantastic My experience with Germain Honda was second to none. All the staff were extremely friendly, helpful, and my salesman (Luis Downey) took a genuine interest in my experience as a first-time car buyer. It was a long and tedious process for me but the staff and management showed a lot of patience with me and were nothing but helpful. My next car purchase will definitely be from this dealership. Big shout-out to Luis Downey for being so helpful in every step of the process and finding a perfect solution to my... read more
Business response:
We appreciate your kind words and your business. All of us look forward to building a long and lasting relationship. Best Regards, Jim Farkas General Manager
Good price, good experience Still hurting from a car accident, I walked in to Germain Honda and was treated with friendly professionalism. Evan Carrier and the team there found me the car I wanted, got it in and handled any complications I had with ease. Made the whole experience pleasant. The car, a Civic, is performing flawlessly, no surprise to a 3 time Civic owner.
Business response:
Thank you for your kind words and your loyalty to Honda. We hope your are beginning to feel better and look forward to continuing to provide you with exceptional service. Best Regards, Jim Farkas General Manager
A great no-pressure experience It was a pleasure working with an experienced sales rep (Jeff Williams) who takes a low-pressure approach to the business. After my initial phone call inquiring about a vehicle, my car was warmed and waiting when I arrived for the test drive. Jeff was knowledgeable about the vehicle as well as financing options. The negotiation process was without pomp and circumstance. We agreed on a fair price in addition to a bit of service (for which, by the way, he provided me with a loaner car for two day... read more
Business response:
We thank you for choosing Honda of Ann Arbor to assist you with your recent car buying experience. We are thrilled that you enjoyed your experience with Jeff and look forward to building a long and lasting relationship. Best Regards, Jim Farkas General Manager
Highly Recommend It was fun, stress free experience with Luis Downey. He explained the car features thoroughly and he took great care of us. We recently bought a Honda Odyssey from Germaine.
Business response:
Congratulations on your new Honda Odyssey! We know you will enjoy your new Honda as much as we enjoyed assisting you with your recent purchase experience. Thank you for your business and for sharing your kind words about your stress free experience. Best Regards, Jim Farkas General Manager
To the Point We stopped in with the mission to find a suitable vehicle to replace a highly reliable but aging SUV we used for field sales work. We had visited a number of dealers representing several makes of vehicles and Germain Honda was the last one of the day. We explained our needs and sales consultant Evan Carrier suggested the Honda Pilot. We had not really thought of that model, but the test ride was an eye opener. We are not ones to haggle and asked for their best out-the-door cash price. They met out expectations a... read more
Business response:
All of us here at Germain Honda of Ann Arbor greatly appreciate your business and your kind words. We look forward to building a long and lasting relationship. Best Regards, Jim Farkas General Manager
Highly Recommend I recently purchased a CR-V at Germain Honda. Luis Downey is an exceptional person to work with. He is very knowledgeable, helpful and friendly. It's obvious that providing excellent customer service is a priority. Jason and Glenn worked with us on our financing and made the experience a smooth and easy one. This is an overall great dealership with exceptional employees...thanks so much, Luis and Germain!
Business response:
Thank you for sharing about your helpful and friendly experience provided by Luis. We are also happy that Jason and Glenn provided you a smooth and easy experience during the financing process. We are extremely proud of the team we have here at Germain of Ann Arbor and appreciate your kind words. All the best, Jim Farkas General Manager
Fun Car Buying Experience We recently purchased an Odyssey at Germain Honda. Our total experience was friendly and relaxed yet very professional. Luis Downey made the process easy and straight forward. We had a top notch experience from start to finish. Thank you Luis, Glenn and Jason for making this an easy choice.
Business response:
Congratulations on the purchase of your new Odyssey. We thank you for your business and your kind words regarding your experience with us here at Germain Honda of Ann Arbor. Best Regards, Jim Farkas General Manager
Wonderful Car Shopping Experience We recently bought a CR-V at Germain Honda and were really happy with the entire experience. Jeff was very helpful and accommodating. We really appreciated all of his assistance.
Business response:
We are thrilled that Jeff provided you with a positive sales experience. Thank you for spreading the word. We know you will enjoy your new CR-V, please let us know if there is anything further we can do for you. Best Regards, Jim Farkas General Manager
Great experience Had a great experience while looking for a used car. Jeff Williams was extremely knowledgeable and helpful. Cliff also did an excellent job finishing the transaction. I would definitely recommend this dealership to anyone looking to purchase a vehicle.
Business response:
All of us here at Germain Honda of Ann Arbor thank you for your business and your kind words regarding your experience. Thank you for spreading the word about your positive experience. Best Regards, Jim Farkas General Manager
Germain Honda of Ann Arbor has a 4.7 star rating with 3,527 reviews.
Germain Honda of Ann Arbor is closed now. It will open at 7:30 a.m.
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