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Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way.
2601 South State Street, Ann Arbor, MI, 48104, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 8:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 6:00 p.m. | |
Thu | 7:30 a.m. to 8:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 4:00 p.m. | |
Sun | Closed |
100% recommended The gentlemen that I worked with at Germain were amazing! They were understanding of my needs, listened to my concerns, and found me a wonderful car at an unbeatable price. First, I worked with Dean Schultz who helped me find the car of my dreams. He knew I was being patient waiting for the right one to come along and he didn't pressure me at all. He truly cared about helping find the car that was right for me and not just about getting a sale from me which is more than i can say for a lot of other dealershi... read more
Business response:
What a wonderful compliment to our team. We greatly appreciate your business and you are correct we are here to assist our customers. We truly mean it when we say "The Right Car, The Right Price, The Right Way" Best Regards, Jim Farkas General Manager
Amazing! When my wife and I originally went to Germain Honda, I expected the typical car sales pitch and pressure. Having fended off numerous pushy sales people from Lexus, and mediocre service on our Lexus, I assumed the worst. Needless to say I was completely shocked when we went to Germain looking for an SUV for our growing family. No pressure, amazing service, and people who genuinely care about their customers satisfaction over how much profit they could make. From start to finish, the folks at Germain made buying a car... read more
Business response:
Thank you for your business and your kind review of our team. We look forward to building a long and lasting relationship. Please let us know if there is anything further we can do for you. Best Regards, Jim Farkas General Manager
Wonderful experience buying my first new car Working with Corky was an absolute pleasure! She is lovely and incredibly helpful, and she definitely knows her cars! Working with Corky was the best experience I could imagine for buying a new car!
Business response:
Thank you for your business and your kind words regarding your experience with Corky. Best Regards, Jim Farkas General Manager
Honda Fit Jason Brinkman and his staff we're very helpful as well as understanding during the process of my purchase. They were friendly and patient in expediting the finance as well as the selections of my preference in the 2013 Honda Fit Sport. thank you much Mark Cronan
Business response:
Thank you for your business and your kind review. Best Regards, Jim Farkas General Manager
Honda Excellence I was treated with respect. They really listened to my auto needs and wishes. They were patient and non-pushy when I indicated I needed time They offered suggestions but didn't try to "sell" me on features that I hadn't requested. They were friendly, upbeat and helpful. It truly felt like they were partners in acquiring my new car rather than salespeople. It was an enjoyable experience. I would recommend this team! They worked hard to help me and I'd go back again.
Business response:
Thank you for such a marvelous review of your visit to our dealership. We do enjoy partnering with our guest and working as a team to find the right car for them. Best Regards, Jim Farkas General Manager
BOB RULES! Bob is a world of knowledge and is NOT a pushy sales person. Hard to find this combo in todays world anywhere. He actually was thinking I could ge a cheaper car but I LOVE THE ONE I GOT ! He was great with all aspects of the sale from start to finish . My Father was very ill at the time I needed to pick the car up and Bob had everything ready. I was in and out in no time . He is a GEM . I wish every car experience was as easy as this was . Fun , Polite , smart , and fair Need I say more about Bob He is the BEST !
Business response:
Thank you for your business and your kind words regarding your experience with Bob. We are sorry about your father’s illness and grateful for anything we could do to help ease any worries for you that day. Please let us know if there is anything further we can do for you. Best Regards, Jim Farkas General Manager
Easygoing and comfortable! We enjoyed working with Heather DeFoe. Her easygoing, no-pressure, friendly manner put us at ease. We had checked out similar vehicles at other dealerships, but came back to Heather. Breath of fresh air!
Business response:
We thank you for your kind review and your business. Please let us know if there is anything further we can do for you. Best Regards, Jim Farkas General Manager
Good Guy Germain Honda I have had my last Honda serviced at Germain for the last two years and have always had great service. When I decided to trade in my used Honda and get a new car, I stopped first at Germain to see what they had available. Staff were helpful in all areas and were open about not wanting to sway me in any direction, simply giving me the information about what was available. Would recommend to a friend.
Business response:
Thank you for your continued business and your kind review. Here at Germain Honda of Ann Arbor we are a no pressure environment. We provide our customers with all the information they need, answer any questions they have allowing them to make a buying decision that is right for them. Isn't it a much nicer way to buy a car? Best Regards, Jim Farkas General Manager
Excellent All Around I am loving my Honda Fit! All thanks go to the hard work and dedication on the part of the wonderful team that worked to get it to me through the Honda College Grad Program.
Business response:
We thank you for your business and congratulate you on your college graduation. Please let us know if there is anything further we can do for you. Best Regards, Jim Farkas General Manager
Germain Honda of Ann Arbor has a 4.7 star rating with 3,535 reviews.
Germain Honda of Ann Arbor is closed now. It will open at 7:30 a.m.
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