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Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way.
2601 South State Street, Ann Arbor, MI, 48104, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 8:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 6:00 p.m. | |
Thu | 7:30 a.m. to 8:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 4:00 p.m. | |
Sun | Closed |
Exceptional Service! When I decided it was time to replace my elderly car, I did not know it would turn out to be such a positive, pleasant experience. I visited Germain Honda to look at their used car inventory and was quite pleased with several good options. Adding to the experience was a welcome greeting by Rob Parm,one of their Sales Consultants. He made himself available for questions and desired information, but there was no pressure of any kind which is what I want when I work with a dealership to replace my car. Rob ... read more
Business response:
Thank you for your kind review and your business. Here at Germain Honda of Ann Arbor we believe if we provide our customers the information they need to make an informed buying decision that's all they need and want. We do not believe in pressuring customers. Of course we want to sell you a car but we want you to be happy with your decision to buy a car. Best Regards, Jim Farkas General Manager
Satisfied return customer Very satisfied, long-term (over 20 years with Cooper) Honda return customer. Have bought a series of Honda Accords from Howard Cooper Honda, and just recently, Germain. First of all, what a great car the Accord has been and remains! Love it, and used to own a BMW, Pugeot, and an Audi --- prefer the Honda Accord for style, comfort, amenities, reliability and ride. Second, customer treatment. Appreciate both Steve Theros and Nick Sneed in Service Department. They have consistently helped us solve prob... read more
Business response:
All of us here at Honda of Ann Arbor thank you for your continued business and your kind review. We enjoy having customers that feel like family and look forward to our continued relationship. Best Regards, Jim Farkas General Manager
Great car! Great salesman! Great price! Mr. Kimberly represented the dealership with courtesy and professionalism. I was impressed with his knowledge and upkeep of the vehicles. I very satisfied with the care, quality, and upkeep of the honda that I chose for my son.
Business response:
Thank you for your business and your kind review. We are sure your son will be happy with his car. Best Regards, Jim Farkas General Manager
Best purchasing experience was here at Germain I just purchased my 5th Honda, and it was my 1st time at Germain. Corky was the best salesperson I've ever dealt with. The entire experience was pleasant and professional, I never felt pressured. I'm kicking myself now for buying the other 4 at another dealership. (I still have my 3rd Honda, which has 200K miles on it, I'll come to Corky when it is time to replace that one.)
Business response:
We thank you for your loyalty to the Honda brand and look forward to building a long a lasting relationship with you. When you are ready to replace that third Honda we will be here ready to assist you. Best Regards, Jim Farkas General Manager
What a terrific experience - Thank You, Evan !! We are new to the area and this was our first visit to Germain Honda. From the minute we walked into the very pleasant atmosphere of the show room to the moment we drove off the parking lot in our new Honda, this car purchase has been a truly enjoyable experience. We were greeted and helped by Evan Carrier who was very knowledgeable, personable and easy-going which put us at ease. Evan guided us patiently through our decision-making process, listened to what we needed and match... read more
Business response:
All of us here at Germain Honda of Ann Arbor wish to welcome you to the Ann Arbor area and also thank you for your business. Please let us know if there is anything further we can do for you. Best Regards, Jim Farkas General Manager
Blow away Kristal Smith was first class , one of my best experiences car shopping ever !!! Beautiful personality I was blown away by how friendly your staff was . I cant wait to come back in with my wife to select a car .
Business response:
Thank you for your business and your kind words regarding your experience with Kristal. We all look forward to working with your wife when she is in the market for her new car. See you both then. Best Regards, Jim Farkas General Manager
I bought a new Honda Mr. Evan Carrier who helped me select the Honda Accord V6 is very knowledgeable and willing to do all the inquiries for the potential customers. He appears to be a low-keyed but very helpful salesperson. Germain Honda was able to get the car I wanted from another dealer in the same day. Other persons, the managers, I met were all very friendly. It was a pleasant experience.
Business response:
Congratulations on the purchase of your new Honda Accord, Your business as is your kind words regarding your experience with Evan are greatly appreciated. We look forward to building a long and lasting relationship with you. Best Regards, Jim Farkas General Manager
Great car, excellent price & Heather DeFoe Just bought a Honda Certifiied Odyssey from Germain. I never imagined I would be saying this, but the entire experience was pleasant and enjoyable. Thanks to Heather we were more excited about the car than tensed about the car buying experience. The service was great and all the staff that I talked to were polite, not pushy at all and very helpful. Heather made us feel at ease, had the paperwork and car ready before we even got there and followed up on the next day to confirm if I w... read more
Business response:
Thank you for your business and your kind words. We wish you many safe and pleasurable driving miles in your new Odyssey. Best Regards, Jim Farkas General Manager
Heather at Germain Honda We recently purchased a car from Germain, and luckily Heather DeFoe came over to assist us when we first arrived at the dealership. Heather was consistently helpful and pleasant during our subsequent visits while we were comparing couple other vehicles at different dealerships. She was knowledgable and provided useful information about the car, price, financing, etc. without ever being pushy. Overall, a very easy and satisfying car purchase experience. We will highly recommend Heather and Germain Hon... read more
Business response:
We appreciate your kind words and your business. Here at Germain Honda of Ann Arbor we pride ourselves in providing our customers the information they need to make an informed buying decision in a friendly and relaxed environment. Best Regards, Jim Farkas General Manager
Germain Honda of Ann Arbor has a 4.7 star rating with 3,535 reviews.
Germain Honda of Ann Arbor is closed now. It will open at 7:30 a.m.
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