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Germain Honda of Ann Arbor
- Car Dealers
- Ann Arbor, MI
About this business
Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way.
Location details
2601 South State Street, Ann Arbor, MI, 48104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Walked in on Faith, Walked Out with Keys My wife and I were looking for a new car, because we drove our previous Accord '01 until we couldn't drive it any more (fuel tank leak). We expedited to walk out with another 7 to 10 year old car, but thanks to God and the wonderful Honda employees, we walked out with a very nice Accord '13 with excellent coverage. Kay and crew were very nice and knowlegdeble. They were sensitive to our overall vehicle and financial situations. They rolled up their sleeves and got it done, a deal with... read more
Business response:
Congratulations on your 13 Accord, We are so happy our team was able to find you The Right Car, The Right Price, The Right Way! We know you will enjoy the road in your previously loved Honda. Best Regards, Jim Farkas General Manager
Satisfaction We, I and my wife bought the certified Civic of 2013 . The seller Jeff Williams helped us a lot to choose the car, and we were very grateful to him.
Business response:
Thank you for your business and for sharing your positive experience. We look forward to working with you again in the future. Best Regards, Jim Farkas General Manager
Great Buying Experience I was rather dreading the experience of purchasing/leasing a new vehicle. Luckily, I stumbled on this site, Dealer Rater, it pointed me towards Germain Honda of Ann Arbor, they were highly rated, 4.9 and the comments were also encouraging. I was not disappointed, I looked over the cars in the lot and no salesman ran out to harass me. I was lucky to be paired with Bob Dymkowski, I really liked his laid back style. I will be going back. Their website was also excellent
Business response:
We are excited you found us here on DealerRater and decided to give us an opportunity to earn your business. It is an awesome tool to have when you are not sure where to begin your search. Having the thoughts and comments of many previous customers to help guide you and giving you the advantage to help cut out many hours and disappointing shopping trips has got to be a nice relief. Please let us know if there is anything further we can do for you. Best Regards, Jim Farkas General Manager
Outstanding sales service I have received excellent service from Mr. Brinkman on multiple occasions. He follows through and consistently goes above and beyond to deliver outstanding service. Very professional and considerate
Business response:
Thank you for sharing your overall positive experience with Jason. Please let us know if there is ever anything we can do for you. Best Regards, Jim Farkas General Manager
Great Sales Assistance without the Pressure Jeff Williams was extremely helpful! He listened to my needs and then helped me find the perfect car. More importantly without feeling pressured. Great Experience!
Business response:
Congratulations on the purchase of your car. We are thrilled Jeff was able to assist you in finding the perfect vehicle to meet your needs. We do hope you'll visit again. Best Regards, Jim Farkas General Manager
excellent as always Went in for the airbag recall, was told it would take 2 hours, I was out in one hour. And as always the service people were professional and courteous.
Business response:
Thank you for sharing your positive service experience and for the kind words regarding our team. Best Regards, Jim Farkas General Manager
Excellent Service and Sales Person I had the pleasantly surprising sales experience with the lease of my 2016 Honda CR-V this week, largely due to the service I received from Kay Caldwell. Although I had narrowed down my choices to the CR-V and two other vehicles, she was able to negotiate a deal that was comparable for my first choice vehicle, the CR-V. Kay was also not a high pressure salesperson which I appreciated, but someone who was truly interested in trying to find the right vehicle fit for me. The dealership also ma... read more
Business response:
Thank you for sharing this glowing review of Kay and our dealership. We are thrilled that Kay provided you such a wonderful experience as our entire staff is dedicated to providing each and every customer an experience that is second to none. We all look forward to continuing to deliver to you the same level of service going forward. Best Regards, Jim Farkas General Manager
Feedback The service department was professional, courteous, friendly and provided great service. I liked the convenience of taking my car in through Express Lane with no appointment.
Business response:
We thank you for your kind words and for using our Express Service. We look forward to assisting you the next time your vehicle is in need of service. Best Regards, Jim Farkas General Manager
Good service I was seen right away ask what my problem was . Then ask if I was needed a ride. I was called back and told what the problem was and it was fixed and ready for pickup. And if i needed a ride. Good service friendly staff
Business response:
We are pleased to know you were completely satisfied with your recent service visit. Our team is dedicated to providing our guests a quality experience and we look forward to assisting you the next time you are in need of service. Best Regards, Jim Farkas General Manager
Frequently asked questions about Germain Honda of Ann Arbor
How is Germain Honda of Ann Arbor rated?
Germain Honda of Ann Arbor has a 4.7 star rating with 3,527 reviews.
When is Germain Honda of Ann Arbor open?
Germain Honda of Ann Arbor is open now. It will close at 8:00 p.m.
Need help? Contact us.
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