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Germain Honda of Ann Arbor

4.7

About this business

Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way. 

Location details

2601 South State Street, Ann Arbor, MI, 48104, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.73,527 reviews
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NewtohondaLSS's profile image
NewtohondaLSS 
8 years ago

Excellent buying experience The dealership is obviously serious about customer satisfaction. They have a wonderful children's play area and a very attentive staff. We purchased from them today and can't wait to return for servicing our new to us used Honda Odyssey. Jake is very knowledgeable on the Honda product line, Evan Carrier made the financing and paperwork side extremely simple and thorough and Thad and Jim from the management side shored up this dealership's customer service commitment. Look forward to working with f... read more

Business response:

We appreciate you taking the time to share your experience with our dealership and are thrilled that you enjoyed your buying experience. All of us here look forward to building a long and lasting relationship. Best Regards, Jim Farkas General Manager 

Boats's profile image
8 years ago

Luis Downey Great no problem s what so ever Yes I sure would recommend Luis. And will recommend Luis Downey to anyone looking for a car. My wife and I are very lucky we came there . We thank you so much sencerly. David F Rowe 

Business response:

Your kind words and endorsement of Luis are truly appreciated. Congratulations on your new car and thank you for your business. Best Regards, Jim Farkas General Manager 

Honda1guy's profile image
Honda1guy 
8 years ago

Great people. Great service. Great coffee while I waited. Came in for an oil change. Turns out my car had a recall for an air bag. They gave me the oil change. Replaced the air bag. And gave me ten bucks off! Not to mention they were very fast. Was in and out within a half hour or so. I will be returning to that Honda dealer and will be recommending it to my Friends and family. Not to mention they give you Zingermans coffee plus fruit and snacks. 

Business response:

We appreciate you taking the time to share your thoughts about your recent service experience with our dealership and leaving us this great rating. We value your endorsement and your business. Best Regards, Jim Farkas General Manager 

kmchapman91's profile image
kmchapman91 
8 years ago

Satisfied Customer I have been in the market for a certified used CR-V for some time. We went in on Friday and Jeff helped us find cars in my price range that were available. They had just gotten in a CR-V in excellent condition, so we decided to go for it. We came back Saturday to finalize, do the financing with Jerome's help, etc. Everything went very smoothly! I am very happy with my new car and very appreciative of the help from Jeff and Jerome. 

Business response:

We are thrilled that you were able to find the perfect CR-V to fit your needs here at Germain Honda of Ann Arbor. Thank you for your business and we know you will continue to be happy. Remember, we are always here for you. Best Regards, Jim Farkas General Manager 

KarenD's profile image
8 years ago

Good experience buying a used Honda We had a very smooth experience when we recently bought a used 2008 Honda CR-V at Germain. Jeff and Evan were helpful and professional. We had the car inspected by our own mechanic, no problem with that. Everything checked out fine, we felt we got a fair price, and the paperwork was completed efficiently. We don't buy cars often, and we always buy used, so I was a little nervous since I wasn't familiar with this dealership, but we would totally go back in the future. Very happy with my car... read more

Business response:

Thank you for choosing Germain Honda of Ann Arbor for your recent automotive needs. We are happy to know that Jeff and Evan were able to assist you and provided such a helpful and professional experience. We do hope you will return the next time you are in the market. Best Regards, Jim Farkas General Manager 

Jordon's profile image
8 years ago

The Germain Honda Experience About a month ago today, I reached out to Germain Honda of Ann Arbor and a salesman named James. James was patient and understanding of my needs and wants. He worked with me to make sure I wasn't rushing into anything that I wasn't 100% on. Once I settled on MY vehicle, I was introduced to the rest of the staff who would help me along the way. Stan and Evan were very professional and kept me informed throughout the process. Thank you James for your knowledge and guidance throughout the process. Y... read more

Business response:

Thank you for choosing Germain Honda of Ann Arbor for your recent automotive needs. Our team is focused on making sure our guests are comfortable with their purchasing decision by providing all the information and time they need. We all look forward to building a long and lasting relationship. Best Regards, Jim Farkas General Manager 

jfong's profile image
8 years ago

A Pleasant and Fun Car-Buying Experience! I had a wonderful experience at Germain Honda of Ann Arbor! This was my first time purchasing a car, and John, my sales consultant, and Jerome, the business manager couldn't have been better! They were kind, patient, and professional, and while I was only purchasing a used car, they treated me like I was buying the most expensive brand-new car at the dealership! Another salesman, Jeff even gave me his card and said if I ever had a question and John was off, that he would be happy to ... read more

Business response:

Jennifer, we are thrilled that you enjoyed your visit to our dealership and are now a loyal customer. We look forward to continuing to provide you with quality service and building a life long relationship. Please let us know if there is anything further we can do for you. Best Regards, Jim Farkas General Manager 

Cas's profile image
8 years ago

A dealership that makes a difference My wife and I had a very pleasant experience with Germain Honda and the sales persons that we did business with. Trading in our previous car for our leased new 2017 Honda CR-V Touring run very smoothly and efficiently in a very friendly, cozy, and comfortable environment. I would highly recommend Germain Honda in anyone interested in buying of leasing a new Honda car. 

Business response:

Thank you for the kind words about your experience with Kay and Evan here at Germain Honda of Ann Arbor. We are happy to know that your experience ran smoothly and efficiently. Enjoy your new CR-V and do not hesitate to let us know if there is anything further, we can do for you. Best Regards, Jim Farkas General Manager 

Rob S.'s profile image
8 years ago

As an internet deal should be ! Dealing with the team at Germain Honda was the way the way all deals should be, combining the ability to take a look and walk around and gathering the details over internet communication. No pressure, quick answers and very rofessional and easy to deal with. Great experiece and would do this again. 

Business response:

Thank you for sharing your experience and for your business. Our team works hard to provide the best experience in the industry. Best Regards, Jim Farkas General Manager 

Frequently asked questions about Germain Honda of Ann Arbor

How is Germain Honda of Ann Arbor rated?

Germain Honda of Ann Arbor has a 4.7 star rating with 3,527 reviews. 

When is Germain Honda of Ann Arbor open?

Germain Honda of Ann Arbor is open now. It will close at 8:00 p.m.  

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