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Germain Honda of Ann Arbor
- Car Dealers
- Ann Arbor, MI
About this business
Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way.
Location details
2601 South State Street, Ann Arbor, MI, 48104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Baought New Used Car Fast, Efficient and friendly team - pleasure to work made car buying easy - good selection in lot and on line, information online and in person accurate.
Business response:
We appreciate you taking the time to share your thoughts about your recent visit to our dealership. Best Regards, Jim Farkas General Manager
Great, timely service I am really satisfied with the service, which was great and timely. I will visit the germain honda again whenever my car has a problem.
Business response:
Thank you for choosing Germain Honda of Ann Arbor for your recent service needs. We look forward to assisting you again. Best Regards, Jim Farkas General Manager
Treated me like family Mitch took us out on three test drives and brought in Evan to help me work out the best deal possible to buy my dream car. They were friendly, accommodating, and explained everything. This is the second vehicle I've purchased/leased from Germain and I will keep coming back. Thanks for outstanding customer service!
Business response:
Thank you for taking the time to share your thoughts about your experience with Mitch and our team here at Germain Honda of Ann Arbor. We are pleased to know that Mitch and Evan took great care of you. Best Regard, Jim Farkas General Manager
Good Honda Service They've been working on my 2007 Civic for many years. I don't go for the oil changes or $200 maintenance minders anymore (I take it somewhere less expensive) but when I need something specific done, these guys do a great job. The shop is clean, service is fast and friendly and the shuttle to work is a lifesaver.
Business response:
Thank you for your business and kind review. Please let us know if there is anything further we might do for you. Best Regards, Jim Farkas General Manager
What a pleasant experiece Everyone at this dealership was so helpful, positive and upbeat. The entire showroom has a very friendly atmosphere. James Nichols, Jerome and Evan helped me with my car purchase decision and I felt that I was in good hands. James is very knowledgeable and personable and guided me expertly through the process. I will definitely recommend this dealership to others - and be back myself.
Business response:
We are pleased to know that our team provided you a positive experience and that you feel comfortable recommending them to you friends and family. We know you will enjoy your new car and look forward to continuing to provide you with quality service. Best Regards, Jim Farkas General Manager
So helpful Great experience. Was very helpful and honest and upfront. I would them recommend to others. Thank you ver much for helping me buy my car.
Business response:
Thank you for sharing your positive feedback and congratulations on your new car. Best Regards, Jim Farkas General Manager
Great service, polite courteous and very low pressure. Like I said above. I knew I wanted to purchase a Honda because of generally good experience. Used several dealers because I've moved in last few years and this has been location I was most comfortable. When I found the car I wanted, after 12 years and 260,000 miles it was time to give up on old faithful, they took care of the sale quickly and professionally.
Business response:
Congratulations on your new car and thank you for allowing our team the opportunity to replace "old faithful". You won't be disappointed. Please do not hesitate to let us know how we might continue to assist you throughout the ownership of your new car. Best Regards, Jim Farkas General Manager
Great Sales Consultant! Great Dealership! Great Experience! Bob Kimberly is superb! He knows and enjoys what he's doing and it shows. His ability to relate to people as clients not customers is so rare and refreshing. He listens and then expertly guides and provides detailed information about the vehicles and let's you make an informed choice. He's a great communicator with a wealth of knowledge about how to treat people. He knows cars and the buying process and his goal seems to be providing his clients with honest, in dept... read more
Business response:
Thank you for this awesome feedback of your experience with Bob. If we didn't already love Bob, we sure do now. We are well aware of the "gem" we have and are quite fortunate to have Bob as a valued member of our team. As you stated, Bob is consistently putting the needs of his clients first and that is exactly our goal here at Germain Honda of Ann Arbor. Here at Germain it's all about the relationship and making sure our guests have all the information they need to make an informed decision that is right for them. Your busi... read more
do not buy from them Ordered Pilot, paid $1,000 deposit. They told me, that I have to wait 60 days... after 60 days, they told me, wait a little more... After waiting for more than 3 months for promised Pilot, I have purchased a different vehicle.
Business response:
We sincerely apologize that your experience did not meet your expectations. As per your conversation with our team, we will be refunding the amount of the wheel locks as a courtesy as we were unable to meet let alone exceed your expectations. We congratulate you on the purchase of your new vehicle and wish you many safe and pleasurable driving miles in your new car. If at any time we may be of service to you in the future, please do not hesitate to reach out as we would appreciate the opportunity to regain your trust and fai... read more
Frequently asked questions about Germain Honda of Ann Arbor
How is Germain Honda of Ann Arbor rated?
Germain Honda of Ann Arbor has a 4.7 star rating with 3,527 reviews.
When is Germain Honda of Ann Arbor open?
Germain Honda of Ann Arbor is open now. It will close at 8:00 p.m.
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