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Germain Honda of Ann Arbor

4.7

About this business

Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way. 

Location details

2601 South State Street, Ann Arbor, MI, 48104, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.73,527 reviews
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Medicheesy's profile image
Medicheesy 
7 years ago

Effortless Mitch was very professional & answered my emails in a timely manner. Had the car ready for me to test drive as soon as I arrived! 

Business response:

Thank you for choosing Germain Honda of Ann Arbor for your recent automotive needs. We do hope you will visit again. Best Regards, Jim Farkas General Manager 

Sassyjeri's profile image
Sassyjeri 
7 years ago

Great servic Jeff was wonderful answering all my questions & concerns. He gave Me a loner car to use while my car was being serviced. I live an hour away and it Savel Me renting another car. Have always had timely & courteous service. Won’t Go anywhere else for oil jobs or anyother service. If & when We ever buy another câr will go to Germain Honda. 

Business response:

We are pleased to know that your visits to our service department have always been positive. We appreciate your kind words and business. Best Regards, Jim Farkas General Manager 

A2DVM's profile image
7 years ago

Excellent customer service I was immediately welcomed and assisted upon entering the showroom. The individual selected to assist me, Jeff Williams, was knowledgeable, honest, and always put my needs first. He respected my non-negotiable and wish lists, while respecting my budget in all recommendations. I had an excellent experience with Jeff and would highly recommend you seek him out if you are looking into a certified pre-owned vehicle. 

Business response:

Our team here at Germain Honda of Ann Arbor is happy to know that Jeff provided you a quality Germain experience while adhering to all your request. Thank you for taking the time to provide us your kind thoughts about your visit. Enjoy the road in your new car. Best Regards, Jim Farkas General Manager 

Vhalan53's profile image
7 years ago

Good customer care, patient with children. My wife, child and I went in to look at a used car which we ended up purchasing. Negotiating a price was very easy, and they are open to trying to make things work financially for you. They lowered the price on the car to fit our budget without any counter offer or disappointment. Kent was very nice to our child while completed the transaction, and very patient with us. It took an hour for our insurance company to finish getting everything setup for our car, and the dealership was s... read more

Business response:

Thank you for choosing German Honda of Ann Arbor for your recent automotive needs. We are pleased to know that Kent and our team provided you an awesome experience which would allow you to consider using us again in the future. Please know that our team is always here for you and will be happy to assist you with any future needs. Best Regards, Jim Farkas General Manager 

Towntrail934's profile image
Towntrail934 
7 years ago

Great overall service We always feel welcomed. They put every effort to ensure all concerns are addressed. Very honest and always willing to help. Great dealership with great customer service 

Business response:

Thank you for choosing Germain Honda of Ann Arbor for your service needs. We appreciate your business and will be here the next time you are in need of service. Best Regards, Craig Ferguson General Manager 

Holly's profile image
7 years ago

Quick answers,not pushy, friendly, knowledgeable. Jeff and his team were immediately friendly when we arrived. They helped us find the car we wanted although it wasnt on the lot yet. They didn't push us to look at other cars and respected we knew what we wanted. They located the car and had it available the next morning. We didn't feel stuck in a haggle war, or waiting around for answers. Jeff was quick to get details and our purchase was smooth. When we picked it up it only took about 20 minutes to leave with our car. Highl... read more

Business response:

We are happy to hear that you were pleased with your experience with Jeff and our team. Here at Germain Honda, we feel our guests know what they want and we work hard to meet their expectations. Best Regards, Jim Farkas General Manager 

Jennbrogno's profile image
Jennbrogno 
7 years ago

Awesome service! Jeff Williams did an amazing job selling us a car this August! The detailing department also did an excellent job! We love our new/used car! 

Business response:

Congratulations on your previously loved car. We know you will enjoy your ownership. Thank you for letting us know of the amazing job Jeff did, we will be sure to pass you kind words along. Best Regards, Jim Farkas General Manager 

arteature's profile image
arteature 
7 years ago

Happy Customer I'm so pleased with the maintenance service for my 2004 Honda. I look forward to buying a newer Honda from Germain when the time is right. The convenient and pleasant service keeps me coming back! 

Business response:

We appreciate your business and the trust you have in our team to keep your Honda on the road. When you are ready for a new Honda our team will be here ready to assist. Best Regards, Jim Farkas General Manager 

Ann Arbor Dan's profile image
Ann Arbor Dan 
7 years ago

I have been dealing with this dealership for 37 years and th I have dealt with this dealership for 37 years on account of there quality of workmanship on my vehicles and the way I've been treated. Happy customer. 

Business response:

We thank you for your decades of dedication to our dealership and look forward to our continued relationship. Best Regards, Jim Farkas General Manager 

Frequently asked questions about Germain Honda of Ann Arbor

How is Germain Honda of Ann Arbor rated?

Germain Honda of Ann Arbor has a 4.7 star rating with 3,527 reviews. 

When is Germain Honda of Ann Arbor open?

Germain Honda of Ann Arbor is open now. It will close at 8:00 p.m.  

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