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Germain Honda of Ann Arbor
- Car Dealers
- Ann Arbor, MI
About this business
Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way.
Location details
2601 South State Street, Ann Arbor, MI, 48104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Honda Accord Sport purchase I purchased a 2016 Certified Honda Accord Sport. Overall my experience was a good one. Everyone at the Dealership goes over and above to be friendly and ensure you are well taken care of. All my questions and concerns where answered without issue. Out of my experience I do have a couple of 'complaints' that tainted my visit (and ratings) just a bit. 1 - I arrived at the Dealership to sign all the documents and pick up the car at 12 Noon the day after committing to purchase the car. None of the doc... read more
Business response:
Congratulations on your 2016 Honda Accord. Your business is greatly appreciated as is the feedback you provided our dealership. We sincerely apologize for the areas you brought to our attention that were not those of a quality Germain experience. At your convenience please give us a call as we would like to make arrangements to provide you will a courtesy detail as we did not live up to your expectations. All of our guests feedback helps us to better serve our guests in the future. Best Regards, Jim Farkas General Manager
Best used car buying experience ever! Jeff williams and J. Perdue are my heros! I had been searching to replace my old honda crv with a newer certified one. The patience, integrity, and honesty these two along with another salesman (Bob) had was remarkable. Although they hide their capes well there should never be a doubt of their superhero status! Thank you guys!
Business response:
We are happy to know that Jeff Williams, J. Perdue and Bob came through like superheroes for you. Our staff is all about doing everything they can to meet our customer's expectations if not exceed them. We are thrilled to know you are pleased with your experience and know you will enjoy your previously loved CRV. Best Regards, Jim Farkas General Manager
Very Satisfied Customer! We are a loyal Honda family who always purchases used and drive them until they die or our needs change. After our 2006 Odyssey was totaled in an accident, we returned to Germain Honda looking for a CRV. We have worked with Jeff Williams twice before (at 8 year intervals!) and were very pleased to work with him again. After seeing all the updates in the 2017 CRV in the showroom, we felt the 2014 models they had in stock may not be enough to take us into the next decade. Jeff told us the 2016 Accord E... read more
Business response:
We thank you for your loyalty to the Honda brand as well as to Jeff. You are going to be so happy with your decision to go with the 2016 Accord as it will not disappoint. Thank you for the kind endorsement and your business. Best Regards, Jim Farkas General Manager
Great guys very professional Nice experience from start to finish. Thanks guys even though it was a used car you treated my family very well and professionally, we will certainly recommend you to friends and family.
Business response:
Thank you for choosing Germain Honda of Ann Arbor for your recent automotive needs. Your kind review and recommendation is greatly appreciated. We look forward to building a long and lasting relationship. Best Regards, Jim Farkas General Manager
The We Can Do It Car Dealer We have one CRV and liked it so well I wanted to purchase another. I also wanted to take advantage of the special pricing on the 2016 models that was being offered in January of 2017. My local dealer did not have the model and color I wanted, and they acted like it would be difficult to obtain one from another dealership. So I called Germain Honda on a Thursday and spoke with Bob Kimberly. Bob said that it would be no problem to get the vehicle I wanted, located one at a nearby dealership and had ... read more
Business response:
We thank you for sharing your experience with us here at Germain Honda of Ann Arbor. Our team was thrilled that we were able to locate the exact vehicle you were wanting and were able to exceed your pricing expectations. We do hope that the next time you are in the market you will allow us the opportunity to earn your business again. Best Regards, Jim Farkas General Manager
Easy Car Buying!! My internet inquiry was answered right away by James Nichols. He was very up front about all details, responded quickly to any question I had - and quickly offered multiple No-Haggle-Needed pricing options for a Certified Pre-Owned Honda. The overall experience was very smooth, I would recommend James and Germain Honda to anyone!
Business response:
Thank you for your feedback and your business. We are pleased to know that James was quick to respond and provided you a positive experience. Best Regards, Jim Farkas Genera l Manager
Good experience We were looking for a car that has all the new safe-driving features like blind spot monitoring, etc. We are long-time Prius drivers (and love them) but were willing to consider another brand. We looked at Prius and several others, but had not found anything that met most of our list of "wants". After reading the Car and Driver review of the 2017 Honda CRV, we called Germaine Honda in Ann Arbor with some preliminary questions and decided to check one out. Our salesman was Luis Downey who was pleasant, courteo... read more
Business response:
Thank you for your positive feedback regarding your experience with Luis. We are happy you chose to work with us here at Germain Honda of Ann Arbor on your recent Honda purchase and look forward to building a long and lasting relationship. Best Regards, Jim Farkas General Manager
Great buying experience of my son's car We were searching for my son's car after his graduation from the University of Michigan. One of possible choices was VW Jetta. The list included Honda, Nissan, Toyota and VW. Jeff was very helpful, communicative and made us feel at ease during the car selection process. After test driving different cars at various dealerships we bought the certified VW Jetta 2014. Thank you, Jeff for helping us in this rather difficult car selection process. You made the difference in our final selecti... read more
Business response:
Congratulations on your son's graduation from the University of Michigan. What a wonderful accomplishment. We know you must be extremely proud of him as you should be. We thank you for choosing Germain Honda of Ann Arbor for the selection of a vehicle and we do appreciate you leaving Jeff and our team this wonderful review. Best Regards, Jim Farkas General Manager
2011 Civic From the time that I walked on to the lot, until I drove away with my new car,I felt no pressure. My questions were answered. I didn't feel rushed into making a decision..Jeff Williams took a real interest in helping me find my new car. I have, and would recommend Jeff Williams to my friends and coworkers.
Business response:
Congratulations on your new Civic. We know you will enjoy the road in your previously loved Honda and thank you for choosing Germain Honda of Ann Arbor for your recent automotive needs. Best Regards, Jim Farkas General Manager
Frequently asked questions about Germain Honda of Ann Arbor
How is Germain Honda of Ann Arbor rated?
Germain Honda of Ann Arbor has a 4.7 star rating with 3,527 reviews.
When is Germain Honda of Ann Arbor open?
Germain Honda of Ann Arbor is open now. It will close at 8:00 p.m.
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