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Germain Honda of Ann Arbor
- Car Dealers
- Ann Arbor, MI
About this business
Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way.
Location details
2601 South State Street, Ann Arbor, MI, 48104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Quick and Easy! CJ made our experience buying a previously owned vehicle a quick and easy process! Would highly recommend her to everyone! Evan made the paperwork end of the process a breeze! Love the "new" car! Thank you!
Business response:
Thank you for sharing your thoughts regarding your experience with CJ and Evan. We are pleased to know that they provided you a quality sales visit. Best Regards, Jim Farkas General Manager
Great service The staff are all friendly, helpful, attentive, caring and fast. I love using the express line for my oil changes. And it's a good price.
Business response:
We thank you for your business and are pleased to know that you enjoy taking advantage of the express lane for your oil changes. We have found that many of our guests enjoy stopping in and using this service. Best Regards, Jim Farkas General Manager
Wonderful experience at Germain Honda!! As a loyal Honda customer who has dealt with several Honda dealerships in Michigan, we must commend Germain Honda for their outstanding staff and customer service. The detail oriented internet site provided all of the necessary information and matched our criteria, so we made the 45 mile drive to Ann Arbor to personally view the 2014 CR-V EX. Upon arrival in the showroom, we were greeted with friendly smiles at the door and introduced to CJ-an extremely professional and knowledgeable s... read more
Business response:
Thank you for making the trip to Ann Arbor and allowing CJ and our staff the opportunity to earn your business. Your kind words regarding CJ and our team are truly appreciated, we are pleased to know that they provided you an overall quality experience. We do hope that when you find yourself back in the market that Germain Honda of Ann Arbor will be your dealership of choice. Best Regards, Jim Farkas General Manager
None Better Germain Honda of Ann Arbor has the BEST service department on the planet - courteous, friendly, thoughtful, throughout and caring. Those guys know their stuff and they get get the work done in timely fashion.
Business response:
We are honored that you feel this way regarding our staff as we think they are something special too. Your business and kind words are greatly appreciated. Best Regards, Jim Farkas General Manager
Tremendous First Car Purchasing Experience I recently came into the Germain dealership looking to purchase a preowned vehicle. This was my first time purchasing a car. I met with Jeff Williams who proved to be a tremendous help. He made the entire process easy and enjoyable! Evan Carrier also made the financing process quick and easy. Not to mention I found my dream car!! Will definitely come back to Jeff with any future car needs and will be recommending him to friends and family. Thanks Germain!
Business response:
Thank you for allowing us the honor of assisting you with the purchase of your first car. Our team is excited that they had the privilege of working with you and are pleased we were able to find your dream car. We thank you for your recommendation and look forward to building a long and lasting relationship. Best Regards, Jim Farkas General Manager
Purchased a 2017 Honda Accord Hybrid EXL Luis Downey and Evan Carrier were extremely informative, friendly, & answered all questions with great client care. Evan helped us greatly by coming to our residence to complete the title sign-off on our auto trade in transaction after we had already received our new Accord. We would not hesitate to refer family and friends to Luis, Evan, and Germain Honda in AA.
Business response:
Your business as is your recommendation is truly appreciated. Enjoy the road in your new Accord. Best Regards, Jim Farkas General Manager
They go above and beyond It was a true pleasure to work with Thor and the team at Germain Honda - they gave me the freedom to drive the car I was considering at my leisure -no pressure. All of my questions were thoroughly and honestly answered - no bluffing or exaggeration. And when I decided to purchase, the process was streamlined and all options thoroughly explained to me. When I picked up the car, they gave me a 1:1 tutorial on the dashboard electronics - so helpful! And as an example of going over and above, one time wh... read more
Business response:
Thank you for choosing Germain Honda of Ann Arbor. Our team is focused on providing the most positive overall experience. We appreciate you sharing yours and look forward to continuing to provide you with quality service throughout your ownership. Best Regards, Jim Farkas General Manager
first-rate service / treatment from all concerned Jeff Williams was first-rate / five star throughout the process - friendly, helpful, informative and considerate. I had worked with Jeff a decade before, when I purchased a three-year-old Audi TT at the same dealership. At that time, I found his relaxed, unpressured approach and manner to be in accord with my own temperament, and so I found the business of buying the car to be pleasurable rather than stressful. This being the case, I sought out Jeff when I decided it was time... read more
Business response:
Congratulations on your new Honda FIT. We are so happy to know that Jeff left a lasting impression on you that you would return a decade later to do business with him again. Your kind words are truly appreciated as is your business. Best Regards, Jim Farkas General Manager
Horrible Attitude! I was with my friends who wanted to purchase a CPO car here and was working with a male employee there on Saturday. The man took us in showed us their inventory. He directly told us that their price are super firm and don't even think about haggling. My friend was very disappointed and tried to tell him that their CPO cars are priced higher than another Honda dealership we saw in that morning, he then said "good luck then" and asked us to leave, super rude! In my opinion, we customers were there to spend m... read more
Business response:
We are disappointed to hear about your experience at our dealership as it does not align with our way of doing business. I would very much like to speak with you regarding this matter as it greatly concerns me. At your earliest convenience please email me at jfarkas@germainmotorco.com or give me a call at (734) 470-2009. I would appreciate the opportunity to turn your experience around. Best Regards, Jim Farkas General Manager
Frequently asked questions about Germain Honda of Ann Arbor
How is Germain Honda of Ann Arbor rated?
Germain Honda of Ann Arbor has a 4.7 star rating with 3,527 reviews.
When is Germain Honda of Ann Arbor open?
Germain Honda of Ann Arbor is open now. It will close at 8:00 p.m.
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