Falcone Subaru's cover image
Claimed

This profile has been claimed by the business owner or representative.

Falcone Subaru

4.9

About this business

You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us! 

Location details

1930 W 16th St, Indianapolis, IN, 46202, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.93,488 reviews
Select a rating
jeff.mcafee22's profile image
jeff.mcafee22 
3 years ago

Betsy was extremely helpful and ready for our appointment. She’s very knowledgeable of the features and functionality of the new car which was also valuable. 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

jkstephens65's profile image
jkstephens65 
3 years ago

Nick K has been our car guy for several purchases over the years. He always goes above and beyond to make our experience unparalleled to any purchases we’ve made. The Falcone team is fantastic and the customer experience is their top priority. Big thanks to Jenny in finance as well. She is very professional and builds value in options without being pushy! Thank you Nick, Jenny, and our Falcone friends for treating us like family! 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

Jo-Ann's profile image
3 years ago

Betsy was so helpful from her first "by the way" to the answer to our last question. . We have already been incredibly happy with our Falcone experience. Her service truly reinforced this. 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

stevenhholloway's profile image
stevenhholloway 
3 years ago

Betsy is very knowledgeable about my Ascent car's electronics and a very patient, charming and kind person as well...had a fun, valuable and educational one hour training session ! Steve H. 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

laceymwes's profile image
laceymwes 
3 years ago

Working with Alex Moffett was awesome! Very professional and very easy going. He got me a great deal on my new Forester and my trade-in. I highly recommend Falcone Subaru, especially with Alex. 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

emorrica's profile image
3 years ago

Betsy helped me to get a handle on some of the features of my car in my Encore service appointment. Really helpful! 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

pattipcavanaugh's profile image
pattipcavanaugh 
3 years ago

We weren't familiar with the protocol for ordering a new car during the pandemic so we first contacted Jon Wilson at Falcone we were advised to do upon learning we'd been approved for the Subaru Friends and Family program. We never heard back from Jon after leaving a few voice messages and reaching out to him via email. Two days later we took a chance and visited the dealership on a "cold call". The first salesman we encountered was very welcoming and assisted us in ordering our new car! 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

rebecca.eirhart's profile image
rebecca.eirhart 
3 years ago

Betsy was extremely helpful today when I picked up my Subaru. Unlike other experiences I’ve had where I was just handed the keys and sent on my way, Betsy took the time to show me all that I needed to know about my new Subaru. I definitely felt a lot more comfortable when I drove away. 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

Subaruowner's profile image
Subaruowner 
3 years ago

Gene and the Falcone Dealership has been a pleasure to deal with, no pressure, courteous, and friendly employees. 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

Frequently asked questions about Falcone Subaru

How is Falcone Subaru rated?

Falcone Subaru has a 4.9 star rating with 3,488 reviews. 

When is Falcone Subaru open?

Falcone Subaru is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com