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Falcone Subaru

4.9

About this business

Location details

1930 W 16th St, Indianapolis, IN, 46202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.93,628 reviews
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motown0719's profile image
motown0719 
2 years ago

Falcone and its employees, are top notch! I have not had ( or even close) negative experiences with this dealership. 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs! 

erika.franklin's profile image
erika.franklin 
2 years ago

My Falcone Subaru experience has been amazing! Justin took a long time with me going over every nook and cranny of my Ascent on my first day, then Betsy did a superb follow up on our Love-Encore meeting. I feel very confident in the expertise and customer service at Falcone! Great job! 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs! 

pghboy421's profile image
pghboy421 
2 years ago

Great dealership ro work with from Sales to Service Departments. Employees are knowledgeable and honest in their areas of expertise. I have bought my second car here based on their reputation of excellent customer service. 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs! 

alena's profile image
alena 
2 years ago

Betsy was super kind and helpful. She was able to answer all my questions and teach me new things. I highly recommend doing a Love-Encore video meeting. 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen (speedwaycars.com) for all your future vehicle sales & service needs! 

darnold23's profile image
darnold23 
2 years ago

I have been dealing with Gillman Subaru North for over 20 years. They have always been prompt, professional, and honest. When I am ready to buy a new car, they will be my first choice. 

joseph_ulrey's profile image
joseph_ulrey 
2 years ago

Timely and personable. That’s what stood out to me when dealing with the group at Falcone. Especially from Steffon, he was extremely helpful and made the experience truly a good one. I had been trudging through the car shopping up until this point with dealers trying to push to hard on different things instead of helping me find what I want. Steffon was focused on getting me what I want and met me there. So kind and genuine. I can so myself continuing to return to him in the years to come. 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen (speedwaycars.com) for all your future vehicle sales & service needs! 

jherdez77's profile image
jherdez77 
2 years ago

Great experience with the whole group. Eric was awesome and very helpful. Would definitely come back once again. 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen (speedwaycars.com) for all your future vehicle sales & service needs! 

bobinjax's profile image
bobinjax 
2 years ago

After promising to redo the paint on our 2020 Forester hood I took the car at the agreed date/time but our salesman just happened to be off that day. No one else knew anything about my appmt and they did not have a loaner avail. Since then I have spoken to several employees but I cannot get anyone to Follow up on this. Never again.... 

Business response:

Thank you for taking the time to leave us your feedback. We strive for excellent customer experience with each and every visit. Please reach out to so we can better address your concerns and let us know how we can improve your experience in the future. Each of these reviews is taken closely into consideration. 

wenzelm45's profile image
wenzelm45 
2 years ago

This is my 2nd time purchasing a Subaru from Falcone. Falcone and Eric made it so easy to buy my 2nd Crosstrek. Eric went above and beyond to answer my question and to find the answers. I will be back in the future to purchase both next automobile. 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen (speedwaycars.com) for all your future vehicle sales & service needs! 

Frequently asked questions about Falcone Subaru

How is Falcone Subaru rated?

Falcone Subaru has a 4.9 star rating with 3,628 reviews. 

When is Falcone Subaru open?

Falcone Subaru is open now. It will close at 6:00 p.m. 

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