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Falcone Subaru
- Automotive
- Indianapolis, IN
About this business
You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us!
Location details
1930 W 16th St, Indianapolis, IN, 46202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Best customer service around! Tiffany Compton is absolutely the best! Her willingness to go above and beyond was so over the top. She is definitely at the top of the industry in customer service. I wouldn't go anywhere else!
Business response:
What a nice review you left for Tiffany, I am sure she will be very happy to hear those kind words you left her! Thank you again and we look forward to working with you in the future!
Fantastic Staff - Fantastic Service We're now on Subaru #3 with Falcone. The people and the serve is the reason we keep coming back. My salesman (Bert) deals with us straight and is very responsive. The service department is reasonable and often has very good specials that make them competitive. On all of our purchases we've sat face-to-face with Bob Falcone. We've been treated very, very good on our trades and the bottom lines on all three of our purchases. I can't recommend Falcone Subaru and their staff enough.
Business response:
Thank you very much for such an awesome review!! I am so happy to hear your faithfulness with us at Falcone Automotive! I will pass the word along to Bert he will be very pleased to see what a nice review you left for him! Bob does make a huge effort to speak to all of his customers and make sure that they are very comfortable with what they are buying!! Thank you again for the great review and we look forward to working with you in the future!
Falcone Volkswagen This was this easiest car buying experience we've ever had. All of the folks at Falcone made us feel like we were family! We will HIGHLY recommend Falcone to all of our friends and family for their new or used car purchases. We will look at Falcone first for any future purchases!
Business response:
Thank you for the great review! It is our job at our dealership to make sure that every customer feels very comfortable and is treated like family when they come into our dealership!! Thanks again for the great review!
New car When purchasing a new vehicle we had many dealers and options to choose from. Bert with Falcone made us feel very comfortable and was upfront with all the options and pricing information. We love our new car and would recommend Bert and his team to everyone!
Business response:
I am very happy to hear that Bert took very good care of you in your car buying experience!! Being comfortable with your salesman is a huge process and you want to be able to trust them!! Here at Falcone, we strive for excellent customer service and by the sounds of your review looks like we met our goal! Thanks for the great review!
03/08/16 All staff at Falcone Volkswagen Subaru & Saab are always very professional and courteous. You are definitely treated as a member of their family. Feedback for provided services is always appreciated.
Business response:
Thank you very much for such a nice review! It is very important to us to make sure that every customer is comfortable at our dealership and they feel no pressure at all!! Thanks again!
Great experience Tiffany Compton was great to work with! She was patient and did not get pushy. Once I figured out what I wanted, she found it quickly! I will definitely be back next time.
Business response:
Thanks for great review about Tiffany! I am happy that she made the whole car buying experience for you easy and stress free!! I will make sure to pass the word along to her! Thank you again, and we look forward to working with you in the future!
Exceeded Expectations! Bert Nickelsberg went out of his way to be helpful. We first started talking to Bert in 2014 about replacing our well used 1997 Jeep Grand Cherokee (had since new) with a Subaru. We probably were not the easiest customer to deal with. We had lots of questions and concerns. Bert stuck with us throughout the whole journey. In March of 2016 we purchased a 2016 Subaru Outback 3.6R. Jon Wilson in the Finance department explained our best options and was very helpful. Bert and the Flacone team really treated... read more
Business response:
Thank you very much for that awesome review!! It is our job to make sure that you feel totally comfortable before you purchase your new vehicle! I am glad everything went smooth sailing in your experience here at Falcone Automotive. Reviews like yours are the ones that make our dealership blossom! I will be sure to pass the word along to Bert, Jon & Cooper Thank you again, we look forward to working with you in the future!!
Excellence!!! Excellent, low key, honest sales help with my new car purchase. Questions were answered patiently, promptly, and accurately with no pressure to decide or buy. Thank you for the best and easiest car buying experience I've ever had! The whole process was painless and actually enjoyable. It's been much appreciated.
Business response:
Thank you for such a wonderful review!! It is our job to try and make the car buying experience go as smoothly as possible, and I glad that we did that for you!! I will be sure to pass the word along to Bert and Jon, they will be pleased to hear about your excellent car buying experience!! Thanks again for the review! We look forward to working with you in the future!
Excellent Service I worked with Tiffany Compton. She was very knowledgeable and answered all my questions. I had a great experience with my Jetta and would definitely recommend Tiffany and Falcone to anyone looking for a new car.
Business response:
Thank you for such a great review. I will be sure to pass this review along to Tiffany. We hope to work with you in the future! Thanks again.
Frequently asked questions about Falcone Subaru
How is Falcone Subaru rated?
Falcone Subaru has a 4.9 star rating with 3,488 reviews.
When is Falcone Subaru open?
Falcone Subaru is open now. It will close at 6:00 p.m.
Need help? Contact us.
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