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Falcone Subaru

4.9

About this business

You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us! 

Location details

1930 W 16th St, Indianapolis, IN, 46202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.93,488 reviews
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carey.goodman7's profile image
carey.goodman7 
5 years ago

I had such a wonderful experience with everyone I interacted with at Falcone. They made my first car-buying experience so smooth and answer all of the questions I had. Justin was so knowledgeable about the purchasing process and made sure I felt comfortable with my decision and did not try to sway me in a direction I didn't want to go in. Doing my Love-Encore follow-up with Betsy was such a good refresher on the technology of the car. And she showed me lots of tips and tricks that I wouldn't have thought of that will keep me... read more

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

thechocoholic's profile image
thechocoholic 
5 years ago

Everyone I spoke to at Falcone was friendly, respectful, and knowledgeable. I appreciate that they reach out to ensure you know all of the vehicle features after driving it a while. 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

lmmorganpend's profile image
lmmorganpend 
5 years ago

It has been a really long time since we purchase a vehicle and COVID was in play. Nick communicated well via text and scheduled test drives. We have never scheduled a later date with financing before to close a loan, but again COVID. That process seemed a bit lengthy (1.5 hours) but Nick stayed to help walk thru the electronic features on the Outback and was a good trainer for that. Appreciate Nick's knowledge of the car. 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

Samuels56's profile image
Samuels56 
5 years ago

Very smooth and easy process. Always felt informed and up to date. Alex did a great job. The pricing was very transparent and the trade process was easy as well. 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

Thomas3070's profile image
Thomas3070 
5 years ago

Second leased Subaru from Falcone...they must be good. Alex was very friendly and easy to work with. What more can I say than that? (got in my 25) 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

pmloo's profile image
5 years ago

I have least my 2017 Golf from Falcone...because of Bobs great handling of my needs...no mickey mouse stuff! Now that I purchased the car after lease expired..I have had some immediate needs...first rotate and balance my older tires and align front end...I dropped in about two,after work..Steve got me in..I waited about an hour or so and it was finished...same with my regular oil change a few week later,and the cost was substantially less money then other VW stores I used to visit. Great store... 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

Rob's profile image
5 years ago

Very informative session explaining all the features in my new Subaru. Betsy answered all of my questions and provided some insights about things I didn’t even know to ask! 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

Kelly's profile image
5 years ago

We had a great experience at Falcone Subaru! Dylan Mannon and Jon Wilson were great to work with and answered all our questions! Definitely Recommend!! 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

Kathy's profile image
5 years ago

We just purchased a new Subaru Forester from Bert Nickelberg at Falcone Subaru. Love the car and the process was so easy. With all the knobs and buttons on the new car it was great that Bert walked me through how to use all the various features in the car. And they also have someone I can come back to for more help - its more like a rocketship than a car! Great Experience! 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

Frequently asked questions about Falcone Subaru

How is Falcone Subaru rated?

Falcone Subaru has a 4.9 star rating with 3,488 reviews. 

When is Falcone Subaru open?

Falcone Subaru is closed now. It will open at 10:00 a.m. 

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