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Falcone Subaru

4.9

About this business

Location details

1930 W 16th St, Indianapolis, IN, 46202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.93,651 reviews
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ysanch4's profile image
ysanch4 
3 years ago

This dealership is the absolute best! The entire staff was warm and welcoming. Gene was very professional and personable. He was patient and answered all of my questions. I didn't feel rushed and great about the purchase price of my new vehicle. Jon was the best! He was funny, he didn't rush and he was very transparent during the entire transaction. The follow up with Betsy felt like i was sitting in my car with a friend. She was extremely helpful and did a great job at answering my questions I bombarded her with. Overall, I... read more

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs! 

cdenevewright's profile image
cdenevewright 
3 years ago

very professional & personal helped me to understand and find all my new options i'm not very techy Betsy was very patient and listened thanks chris 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs! 

Irene B.'s profile image
Irene B. 
3 years ago

From the moment we walked in, we felt valued as customers and we were treated with the utmost respect. Our salesperson - Ermir Bektesoski - was fantastic. He was professional, personable, and answered all our questions to our satisfaction. The whole process was seamless and expeditious. We recommend Falcone for all your car shopping needs. Bonus: they have Long’s donuts and coffee while you wait. 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs! 

samantha's profile image
samantha 
3 years ago

Jorge Luis Fernandez was an amazing service advisor! He was communicative, responsive, and had infectious positive energy. Overall my catastrophic car problems were more manageable due to the exceptional customer service he delivered. I will be returning here for all future maintenance due to my experience here. 

Noah W.'s profile image
Noah W. 
3 years ago

I had an awesome experience at Freehold Subaru. Yulia was extremely knowledgeable and helpful in the car-buying process, and I surely recommend her as a sales rep for anyone interested in buying a Subaru! 

Business response:

Noah, Thank you for taking the time to leave such a positive review about your experience at Freehold Subaru. We are thrilled to hear that you had an awesome experience and that Yulia was extremely knowledgeable and helpful in the car-buying process. It's great to hear that you would recommend her as a sales representative to anyone interested in buying a Subaru. We pride ourselves on providing excellent customer service and it's great to know that our efforts have paid off. Steven Boyce, GM 

Víctor D.'s profile image
Víctor D. 
3 years ago

Good Customer Service, I stop for a use car that I found online. I finished buying a Subaru Accent for a good price. I like the dealer, small and simple, the Car Seller was very polite and pleasant. 

sandyjeanlambert's profile image
sandyjeanlambert 
3 years ago

Everyone from Kathrynne to Jennifer to Betsy has been a great experience in knowledge and customer service. We are so pleased that we chose Falcone. 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs! 

lharger's profile image
lharger 
3 years ago

Betsy did a great job answering our remaining questions in order to get the most out of what our new vehicle has to offer. Thank you! 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs! 

ADam's profile image
ADam 
3 years ago

Great Dealership. From ordering through financing, and follow-up. Good prices and no "hidden fees" like another local Subaru dealership. Would buy from again. 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We hope that you continue to use Speedway Subaru Volkswagen - speedwaycars.com (Formerly Falcone) for all your future vehicle sales & service needs! 

Frequently asked questions about Falcone Subaru

How is Falcone Subaru rated?

Falcone Subaru has a 4.9 star rating with 3,651 reviews. 

When is Falcone Subaru open?

Falcone Subaru is closed now. It will open at 9:00 a.m. 

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